Residential Lending - Principal Product Manager (Transformation)

Work Location:

Charlotte, North Carolina, United States of America

Hours:

40

Pay Details:

$141,960 - $213,200 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Product Management

Job Description:

TD Bank is seeking a principal product manager to lead data-driven transformation initiatives in Residential Lending. This role drives transformative change through outcome-focused strategies aligned with OKRs and KPIs, while placing the end-to-end customer journey at the center of every design decision. You will continue to shape the strategy for a data-driven Residential Lending experience—maturing the vision, identifying analytics-backed opportunities, and delivering epics and features with measurable outcomes. You will design a data-driven customer journey and a manufacturing-operations model that integrate technology and streamlined processes to optimize the customer experience and scale the team member experience. With deep domain knowledge, you’ll translate data insights into actionable recommendations, influence key decisions, and drive measurable transformation across RESL.

As a principal product manager, you will develop and implement product strategies by identifying opportunities, analyzing market trends, and outlining data-driven strategies for launching and scaling products that deliver defined outcomes. You will lead from ideation to launch—including market research, defining target-state processes, creating epics and features, and developing roadmaps—guided by data and aimed at measurable results. You will conduct competitive analyses to inform decision-making and maintain competitiveness, using metrics to benchmark progress. You will partner with executives, engineering (including vendors), product design, data science, marketing, operations, finance, risk, legal, compliance, and other leaders to align on data-backed priorities and deliverables, and you will define and measure product success metrics tied to outcomes, monitoring and optimizing per goals set. You will manage product launches, craft go-to-market strategies, coordinate with marketing, and drive adoption. Finally, you will provide product leadership, staying current on industry trends and best practices, and guiding/mentoring other team members in their product development skillset maturation.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Provides strategic direction in developing and implementing the Bank's products, services, programs and projects including features, benefits and characteristics that meet customer needs. Responsible for formulating strategy, policy and overall direction of the identified product or suite of products portfolio.
• Acts as the expert on the market and maintains vigilance gathering industry expert opinions and qualitative market data for different market segments. 
• Leads business plans leveraging Acquisition and Segments teams to increase new account growth and track P&L impact
• Ensures effective ways to deliver complete solutions to identify market problems and ensures gaps are identified and filled.
• Reviews and approves business and expense plans and tracks success and effectiveness of product development delivery and implementation.  Develops and manages the product development calendar and oversees the successful and seamless execution of deliverables.
• Manages the identification of competitive offerings in the market and their strengths and weaknesses.  Prioritizes the presence and relative importance of key product deliverables. 
• Determines the methodology to quantify market analysis to look at internal measurements and product performance to determine how the product impacts the Company operations including product life cycle, quality, technical support, marketing programs and sal