Automotive Service Advisor
Jim Hudson Automotive GroupAbout the role
Description
Automotive Service AdvisorsTop Producers can earn over $100K!
Jim Hudson Automotive Group, is a multi-franchise dealer group with all of the most popular brands: Audi, Acura, Chevrolet, Cadillac, Buick, GMC, Lexus, Toyota, and Ford. Family owned and operated, we have served the greater Columbia area since 1980. Mr. Hudson's firm commitment to customer service has formed the foundation of all our great dealerships.
We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and community. We value our employees and invest in their success.
Business is booming, and we need to add to our team of service advisors here at Jim Hudson Chevrolet to meet customer demand in our service centers. Our ideal candidates will be experienced Service Advisors with a great attitude, people skills and work ethic.
Service Advisor - Job Benefits:
- Top Performers can earn $100K+
- State-of-the-art facilities!
- Company provided training and education
- Guaranteed pay while training
- Medical, Dental and Vision Insurance
- $25K employer paid life insurance
- 401(k) retirement plan with employer match
- Employee Assistance Program
- Employee Assistance Fund
- Flexible Scheduling
- Corporate Chaplain
- Paid Vacation and Personal Leave
- Paid Holidays
- Christmas Bonus
- Flexible five-day work schedule
Service Advisor - Job Responsibilities:
- Schedule appointments with customers
- Greet customers and make them feel welcome!
- Work with customer and technician to identify required services using vehicle's service history
- Advise customers on necessary/suggested services and costs; advise of any current special promotions available
- Compute cost of replacement parts and labor
- Address customer's questions and needs promptly and professionally
- Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled
- Review results of customer satisfaction surveys with service manager
- Meet the dealership's standards for repair order production
Requirements
Service Advisor - Job Requirements:
- High school diploma or equivalent preferred
- Automotive Service Advisor and/or dealership experience preferred
- Valid in-state driver's license
- Professional personal appearance
- A 'People Person' with excellent communication skills
- All applicants must be authorized to work in the USA
- Resume must be uploaded
- All applicants must be able to demonstrate the ability to pass pre-employment testing to include background checks, MVR, and pre-employment drug test.
We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
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