Customer Success Associate

Job Title: Customer Success AssociateLocation: National Harbor, MD (Hybrid)Type:  Full-TimeCompensation: $65,000 to $75,000 DOE, Annually
Please note - applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
At Cloudforce, we don’t just deliver services - we bring ideas to life with innovation, teamwork, and a touch of fun along the way. As a Customer Success Associate, you’ll work alongside passionate professionals and play a key role in turning big visions into reality with our generative AI product, nebulaONE. If you’re ready to grow your career and make an impact at a place where collaboration is key, Cloudforce is the place for you! 
In this role, you’ll work across project management, customer success, engineering, and development teams to ensure customer satisfaction and uncover growth opportunities within assigned accounts. You’ll assist with client and stakeholder communication, ensuring updates are clear, expectations are set, and relationships stay strong.