Department Manager for Fishing Racket Team sports

International. Sport-passionate. Collaborative team members. Stronger together through our driving force to move people through the wonders of sport. 

 

At Decathlon UK, we offer Careers That Let You Play. As part of the DECATHLON Group, one of the world's largest sports retailers headquartered in France, we specialize in creating and distributing sports products through online and physical stores across 56 countries with over 1,700 locations. With over 40+ stores in the UK, our mission is to be the spirited champion of sports and healthier living in the nation!

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THE JOB 

As a Department Manager, you'll combine your love for sports with your leadership skills to create a thriving environment for both your team and our customers. You'll be responsible for developing and implementing strategies to enhance the customer experience, drive sales performance, and foster a passionate and collaborative team environment within your sport department. 

 

What You'll Do:

1. Drive Omnichannel Performance and Growth

• Develop a Winning Strategy: Create and implement a localised omnichannel strategy that aligns with overall store goals and maximises sales performance across all channels (in-store, online, and beyond).

• Build Customer Loyalty: Provide exceptional customer experiences at every touchpoint to foster long-term relationships and encourage repeat business.

• Optimise Retail Spaces: Continuously improve the physical and digital store layouts to enhance customer experience and product discovery, and drive sales conversions.

• Champion Safety and Circularity: Lead the implementation of safety and circularity initiatives, ensuring compliance with company standards and promoting sustainability practices.

• Achieve Performance Targets: Set, monitor, and achieve commercial objectives and profitability targets across all sales channels.

• Build a High-Performing Team: Develop and manage a skilled and adaptable team to support business needs, drive growth, and achieve efficiency targets.

 

2. Lead and develop a high-performing team

• Foster a Positive Work Environment: Cultivate a positive and engaging workplace where Decathlon's values and culture are embraced and celebrated.

• Empower Teammates: Inspire, mentor, and empower team members to develop their skills, autonomy, and entrepreneurial spirit through personalised development plans and regular feedback.

• Drive Customer Excellence: Ensure all team members are equipped with the knowledge and skills to exceed customer expectations and contribute to strategic goals.

• Ensure a Fair and Inclusive Workplace: Uphold and enforce company policies and legal regulations to create a fair, inclusive, and respectful work environment for all team members.

• Plan for Future Success: Design and implement staffing plans that align with current and future commercial objectives, economic activities, and organisational changes.

 

3. Oversee Daily Store Operations Performance

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  Decathlon UK

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