Senior Manager, Software Development Engineering

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Senior Manager, Software Development Engineer
 

We are Expedia's Agent Experiences team. Our mission is to build highly scalable, intuitive experiences that empower our agents to better serve our customers. Are you passionate about travel, technology, and providing customers with the very best experience? Do you love building creative solutions to tough problems, using state of the art technologies? If so, this opportunity is a great fit for you.

Introduction to team 
 

Our Expedia Product & Technology division builds innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A unified, singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences for the traveler and our partners that drive loyalty and customer satisfaction. 

As a Senior Software Engineering Manager, you will play a key role in shaping and executing on an ambitious vision for the future of customer service and support in delivering large scale integration solutions among several Salesforce instances. You will work with a hard-working group of product managers, architects, and engineers to deliver the best possible experience for agents and customers. You will provide technical leadership for a global, dynamic, and growing engineering organization with opportunities to still go deep as we build our next generation agent experiences atop the EG Travel Platform.

In this role, you will:

• Responsible for coaching and mentoring an incredible, hardworking team around their goals, delivery, and career development
• Foster a healthy and collaborative culture across teams
• Ensure your team delivers high-quality solutions on time, with technical integrity and stability, and continuously innovates to improve engineering efficiency
• Drive the evolution of design patterns with industry standards and new technologies, to improve productivity, quality, and system performance
• Participate in and lead design and architecture reviews, handle production incidents, and perform code reviews
• Work closely with teams from engineering, program management, operations, user experience, and product management to help build roadmaps in conjunction with product teams and then execute on those plans

Experience and qualifications

• Minimum of 8 years of hands-on experience in software engineering with global development teams; additional experience leading development teams preferred
• Bachelor's or master’s in computer science or related technical discipline; or equivalent related professional experience
• Proven ability to grow, develop, mentor, and empower agile teams, while collaborating with partner and engineering teams
• Experience delivering production-quality distributed applications in a professional software engineering role
• Strong experience with Python, RESTful Services, and AWS technologies (including ECS, EKS, S3, Lambda)
• Knowledge of Salesforce APIs and K8s preferred
• Ability to comfortably work in a fast-paced environment, requiring strong oral and written communication skills across, up, and down a global organization
• Excellent time management, resource management and planning skills, with a demonstrated ability to estimate, schedule, lead, and track multiple concurrent projects. Ability to actively identify upcoming risks, issues, and bottlenecks and resolve issues that sometimes cross departmental boundaries

The total cash range for this position in Seattle is $173,000.00 to $242,500.00. Employees in this role have the potential to increase their pay up to $277,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors,