Senior Account Resource Center (ARC) Strategist, Associate Director

Location: New York, Palo Alto, Sacramento, San Diego, San Francisco, San Jose, Irvine, Los Angeles, Denver, Stamford, Hartford, Orlando, Miami, Jacksonville, Tallahassee, Tampa, Atlanta, Indianapolis, Des Moines, Kansas City, Wichita, Louisville, New Orleans, Baltimore, Boston, Detroit, Minneapolis, St. Louis, Hoboken, Iselin, Buffalo, Rochester, Cleveland, Columbus, Portland, Pittsburgh, Philadelphia, Providence, Greenville, Nashville, Memphis, Houston, Dallas, San Antonio, Austin, Salt Lake City, McLean, Richmond, Seattle, Milwaukee, Washington, Chicago, Charlotte

 

At EY, we’re all in to shape your future with confidence. 

 

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.

 

Senior Account Resource Center (ARC) Strategist, Associate Director

 

Our Sales & Strategic Pursuits function brings together business, sector and account knowledge along with EY competencies and solutions to meet unique client needs. The Sales & Strategic Pursuits Organization shapes and drives an integrated growth strategy across EY’s largest accounts, industry sectors, solutions and services, demonstrating and achieving market leadership through a client centric culture. 

 

The opportunity 

The Senior Account Resource Center (ARC) Strategist works within our Sales Activation team and is responsible for working across our more complex accounts with various Global Client Service Partners (GCSP), Sales Leaders, and the Sales Executives (SE), where applicable, to drive account strategy and innovation, drive client relationship growth, accelerate sales and develop talent. The Senior ARC Strategist proactively innovates and improves upon standard Account Management Framework processes and tools to enhance our firm’s account activation efforts. They report to the Account Resource Center Leader under Sales Activation Leadership.

 

Your key responsibilities 

You will be responsible for executing AMF-based consultations, account acceleration sessions and account Sprints (1:1 account alignment on short-term basis) across many accounts and will be expected to bring best practices and drive key activities of EY’s Account Management Framework. You will work primarily with GCSPs and other account team leaders to co-develop account strategy, develop and guide the execution of account plans, and facilitate account growth strategy sessions.  You’ll be expected to serve as a knowledge hub for accounts, connecting them to Account Management best practices that will drive growth for the account and/or to the right enablement resources leveraging the EY network to connect our teams and clients to the right people.  As an Associate Director, you will lead innovation efforts to improve our account activation processes and tools, as well as identify and/or create new best-in-class account management assets to disseminate widely.

 

Skills and attributes for success 

• Expertise in EY’s Account Management Framework (AMF) methodology
• Ability to influence leaders, impact sales excellence and drive account actions  
• Ability to operate both internally and externally and on a local and global virtual basis to achieve results 
• Ability to establish credibility quickly
• Strong communication skills, including coaching and facilitation
• Ability to navigate across the firm’s Market Growth Operating System and other supporting functions
• Work with minimum supervision, operating with agility, proactivity, versatility and strong problem-solving ability 
• Act as a key leader for strategic account activation 

 

To qualify for the role, you must have 

• 10 plus years of account management or similar relevant experience
• Expertise in EY’s Account Management Framework (AMF) methodology
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Effective influencing and relationship building skills with strong executive presence
• Excellent written, verbal, and presentation skills
• Strong attention to detail and sound organizational skills
• Ability to manage multiple priorities simultaneously
• Bachelor’s degree (emphasis in Marketing or Business preferred)

 

Ideal