Academic Operations (Temporary)

SUMMARY:

The Academic Operations Temporary position is responsible for the creation, maintenance, and continuous adjustment of the school’s master schedule. This role requires strong organizational, analytical, and communication skills to ensure an efficient scheduling process that meets the diverse needs of students and staff.

 

COMPANY INFORMATION:

National Heritage Academies (NHA) partners with communities to build and operate public charter schools. Founded in 1995, today NHA serves over 100 schools in nine states, with more than 65,000 students in kindergarten through 12th grade. Our schools are designed to eliminate the achievement gap and provide school choice to families so their children are prepared for success in college, career, and life. A majority of our schools consistently outperform their local district on the state test. According to the Center for Research on Education Outcomes at Stanford University, NHA is a leading performer among charter schools and management organizations, outperforming both conventional district schools and other charter school operators. In addition, according to our employee survey, over 90% of respondents agree that the work they do is meaningful to them. Join our team.

 

DUTIES AND RESPONSIBILITIES:

Managing Schedule Adjustments:

• Respond to student schedule change requests due to course drops, additions, or special accommodations.
• Address scheduling conflicts promptly and adjust schedules as necessary.
• Monitor class sizes and make real-time adjustments to maintain balanced class loads.

Data Analysis and Reporting:

• Generate and analyze reports on class enrollment, course load distribution, and student schedules.
• Identify trends, potential scheduling issues, and opportunities for process improvements based on data analysis.

Collaboration with Stakeholders:

• Collaborate with administrators, counselors, and teachers to gather feedback and address scheduling concerns.
• Communicate schedule changes clearly and effectively to students, parents, and staff.

System Management:

• Utilize student information systems to create, maintain, and update the master schedule.
• Monitor system functionality, troubleshoot issues, and report technical problems as needed.

Strong organizational skills:

• Ability to manage complex data, prioritize tasks, and deliver a cohesive, functional schedule.

Analytical skills:

• Ability to interpret enrollment data and scheduling needs to make informed decisions.

Communication skills:

• Clear, professional communication with all stakeholders, including students, parents, teachers, and administrators.
• Familiarity with student information systems (SIS) and scheduling software is highly preferred.
• Ability to work independently and collaboratively in a fast-paced environment.

 

QUALIFICATIONS:

• High school diploma or equivalent is required.

This is an in-person position at our NHA Service Center located at 3850 Broadmoor Ave., Grand Rapids, MI.

Please note this is a temporary position that will go through the end of October 2025.

 

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National Heritage Academies is an equal opportunity employer.