Salesforce Delivery Lead, Americas

Company Description

Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The agency's heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that improve people-based marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology create improved marketing results and competitive advantage. With 9,600+ employees, Merkle is headquartered in Columbia, Maryland, with 50+ additional offices throughout the US, EMEA, and APAC. In 2016, the agency joined the Dentsu Aegis Network. For more information, contact Merkle at 1-877-9-Merkle or visit www.merkleinc.com.

Diversity is embedded in who we are and all that we do: our mindset, our solutions, and in our teams to empower an inclusive, equitable environment. We put our people at the center, creating space for growth, understanding and learning so they can succeed. Our differences make us richer and ensure stronger relationships with each other and foster greater impact for our clients. We engage with our communities to promote positive social impact by promoting equity and working to create a digital society that works for all. Merkle is an agency of dentsu

Job Description

THIS POSITION IS OPEN TO REMOTE US CANDIDATES

The Salesforce Delivery Leader is accountable for successful achievement of our alliance growth and operations objectives in the Americas region. In their role, this leader will be tasked to collaborate with the sales and client leadership team to drive new client acquisition, key account planning and successful sales enablement and execution. To succeed, they will partner with our Practice Area solution leaders to unlock best-in-class delivery standards, cross-regional collaboration and profitable operations. Ultimately, you will achieve our alliance Co-Sell/Sourced ACV targets as well as our Salesforce Certification targets.

For this exciting role, we are looking for a talented entrepreneur; someone with strong new business development skills and experienced enough to influence the delivery of large scale international projects. Are you ready to join Salesforce's largest agency partner? Are you motivated to bring our AMER Salesforce partnership to new heights? Don't wait, apply now!

JOB ROLE:

• Align with Merkle's Salesforce Global Partner Leader, our Salesforce AMER Executive Sponsor and Americas Executive Operating Committee to lead our Salesforce practice growth in-line with yearly business plan goals.
• Collaborate with the AMER Salesforce Growth Lead and AMER Growth Officers to ensure the Salesforce aligned Enterprise Sales Leads are driving successful generation of new business opportunities.
• Sponsors Key Account planning and Co-Sell (with Salesforce) execution. Works with the Growth Enablement Lead and our Vertical Client Leadership to drive new business / joint success on prioritized Tier 1 & Tier 2 accounts.
• Be a Thought Leader with dentsu Americas Media & Creative leaders ensuring increased synergies across Merkle service lines – Represents our Salesforce competencies in media/creative pitches with strategic accounts.
• Support our Growth Enablement Leader and AMER Marketing leadership in their effort to design and deploy impactful marketing and demand generation tactics aligned on our GTM priorities.
• Contribute to the global right-shoring strategy, ensures that the US practice areas embrace the potential of our global delivery network and near-shoring partners to drive high-quality / profitable project delivery.
• Collaborates with the Salesforce Global Operations and Practice Areas leaders to validate learning and development objectives – Leverages our learning and development assets and curriculum to ensure that Salesforce practice areas meet and exceed alliance certification targets.
• Leads the way driving global collaboration, connecting US based center of excellence Salesforce leaders to subject matter experts across regions. Helps accelerate knowledge sharing on international clients.
• Truly embraces our DEI priorities and differentiated recruitment initiatives. Collaborates with HR leaders and executive sponsors to identify and implement hiring programs aligned on our business plans and alliance commitment.

Qualifications

REQUIRED SKILLS:

• At least 10 years experience in all things related to the Salesforce ecosystem.
• A convincing subject matter expert, r