Director, East Pasco Center and Partnerships

Description

About Us:

• If you’re looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you.
• Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay.
• We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference. 

What we offer: 

· Salary: $55,000-$58,000

· Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it.

· Preventative care is 100% covered (free) on all plans.

· PTO is offered to full-time and part-time employees. 

· 11 days of PTO and 10 paid holidays annually. 

· Option to participate in the 401K plan with employer match. 

· $15,000 in employee Life Insurance paid for by Metropolitan Ministries.

· Employee Assistance Program

· Option to participate in supplemental group insurance plans at affordable rates.

· Tuition reimbursement program

· Training and career development.

· Discounted membership at the YMCA.

Job Functions:

The Director, East Pasco Center and Partnerships is responsible managing daily operations, supervision of staff, services, programs, and program development at the East Pasco Family Support Center. The position serves to develop and foster relationships with local community stakeholders that will promote resources and programming at the center and assist with identifying, soliciting, and stewarding donor relationships in support of the mission, vision, and goals of Metropolitan Ministries.

Essential Responsibilities:

1. Manage day-to-day operations of Outreach and Prevention Services directly supervising East Pasco Outreach staff including full and part time staff, holiday seasonals, interns, VISTAs, and Outreach Volunteers to assure proper and timely service delivery. Maintains a master schedule for above positions continually improving service levels through consultation on best practices, program monitoring and reporting, problem identification and exploration, complaint investigation, and providing group and individual training.
2. Works collaboratively with members of the Advancement team assisting with cultivation, solicitation, and stewardship of donors through timely and effective donor communication including meetings, phone calls, emails, and mailings.
3. Actively involved in community organizations and events that provide exposure to a wide range of current/prospect community partners, donors, and stakeholders. Transition relationships to active partners to support Ministry goals
4. Develop strategy to create, manage, and implement Family Advisory Committee and Metropolitan Ministries East Pasco Ambassador Committee. Co-Chair SPAN Pasco 
5. Oversees all data collection points from all areas in Pasco Outreach, ensuring the whole team is properly Service Point trained. Ensure team is equipped to facilitate services and relaying the current budget for services.
6. Manage holiday and seasonal event distribution for Outreach/Client Care to include planning, setup, distribution, and post event follow-up. Identification and development of East Pasco Holiday volunteer and donor engagement opportunities in collaboration with Volunteer Services and Advancement Teams to ensure staff, client, volunteer, and donor satisfaction.
7. Manage East Pasco Outreach communications through development of monthly agency newsletter content, design, and targeted distribution. Collaborate with marketing department on storytelling, social media post content, Outreach marketing materials. Collaborate with Director of West Pasco Family Support Center on Pasco wide Newsletter and SPAN Pasco identifying speakers and content.
8. Participates as part of Pasco Leadership team, attending meeting and collaborating with other departments to ensure smooth operations of the East Pasco Family Support Center services.
9. Meet personal goals and actively contribute to the achievement of the team and organizational targets/goals as stated in the KPIs and the strategic plan. Complete other tasks as assigned. 

Requirements

Education and Experience:

Minimum bachelor’s degree, four years of community outreach, engagement or related experience. National Family Support Network Standards Certified. (Will provide training opportunities) 

Knowledge of high-quality, low-barrier services to individuals experiencing homelessness and poverty. Two-year progression