Director, Global Benefits (Physical Wellbeing)

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Director of Physical Wellbeing is responsible for designing and delivering comprehensive programs and solutions with the goal of maximizing employee engagement to promote prevention, primary care and effective chronic condition management as an integral part of Comcast’s overall health care benefits strategy. Responsibilities include leading the overall clinical engagement strategy for key health care programs to ensure seamless integration with Comcast’s advocacy and navigation platform and ensuring future product development is aligned with Comcast’s business objectives and workforce needs.   

Works cross functionally across Comcast Global Benefits strategic wellbeing pillars (physical, emotional and financial) to ensure alignment with Comcast’s HR Operating Model and employee journeys. Effectively liaises with outside organizations, including consultants, benefit vendors, and legal counsel.

Job Description

Core Responsibilities

• Leads in the development of Comcast’s health care clinical engagement strategy to drive greater usage of preventive and primary care services while identifying priorities for future clinical intervention based on Comcast’s population health and cost drivers.
• Oversees Comcast’s primary care clinic strategy including demonstration of ongoing ROI/VOI for existing clinic locations and assessment of future clinic opportunities (virtual, onsite, near-site) for specific populations and/or locations.
• Develops, implements and maintains a cadence for ongoing review of engagement and navigation services on an enterprise-wide basis for the purpose of continually refining processes and member care journeys.  
• Provides input and direction to existing service partners on strategic roadmap/product development to better support Comcast’s business objectives.    
• Develops innovative approaches to expand and transform the engagement and cross utilization of benefits and services leading our health advocacy and navigation access platform.  
• Develops and recommends employee benefit changes to maintain external equities and effectively participates in employee communication/change management rollout.
• Provides strategic relationship oversight of key vendor partners including clinic vendors and Comcast’s health advocacy and navigation platform. 
• Partners closely with the Senior Director of Physical Wellbeing to:
  • Analyze Comcast health plan utilization to assess employee health outcomes and identification of future strategic priorities.
  • Collaborate on business case development for annual health plan strategic initiatives including integration requirements with Comcast’s navigation resources.
• Partners with the Total Rewards Data Services team to develop metrics and dashboards to monitor ongoing plan performance and engagement.
• Collaborates on materials and discussions for governance meetings and approvals (e.g., Benefit Fiduciary Committee, Benefits Management Committee).
• Oversees financial and ongoing administration related physical wellbeing programs and initiatives, including:   
  • Budgeting and forecasting for key vendor partnerships and integration into broader multi-year forecasting of self-funded health care program costs and Long Range Planning.
  • Retains, negotiates, directs and manages benefit consultant(s) and service providers.
  • Partnering with communications team to develop and deliver effective employee communications and materials.
• Partners across Total Rewards teams (e.g., MSI/clinical, Data Services, Core Services) to deliver cohesive strategies/recommendations, measure outcomes, and drive operational efficiencies.
  • Understands and communicates interdependencies of strategy across Total Rewards.
  • ROI/VOI of strategy in partnership with Data Services. 
  • Establish standards to potential alignment with international program offerings.
• Supervisory responsibility for analyst supporting health care engagement strategy.
• Participates at industry conferences and other peer company events, where appropriate.