Office Services Supervisor Senior-MR028

Title: Office Services Supervisor Senior-MR028

State Role Title: Admin and Office Spec III

Hiring Range: $48,734-$59,652

Pay Band: 3

Agency: Virginia Department of Health

Location: MT ROGERS HQ

Agency Website: www.vdh.virginia.gov

Recruitment Type: State Employee Only - E

Job Duties

The Virginia Department of Health (VDH) is dedicated to protecting and promoting the health of Virginians. The VDH is made up of a statewide Central Office in Richmond and 35 local health districts.

The Mount Rogers Health District is seeking an Office Services Supervisor Senior to provide leadership and operational oversight for multiple physical office sites serving Wythe County, Bland County, and Smyth County. This role supervises a team of Office Services Specialists performing administrative, fiscal, and clerical functions essential to daily public health operations. Key responsibilities include determining workload priorities, scheduling and reviewing work, training staff, providing counseling, and conducting formal performance evaluations. The supervisor will also recommend and implement disciplinary actions when necessary, evaluate and improve office productivity, and recommend organizational or workflow changes to enhance efficiency across each office, shift, or service area. This position interprets and implements state and local policies, ensures compliance with program requirements, and collects and analyzes data to support decision-making.

This position may be based at the Wythe County Health Department, the Bland County Health Department, or the Smyth County Health Department. The selected candidate will oversee operations across all three locations and is expected to spend time in each office every week to maintain consistent administrative support, provide direct supervision to staff, and ensure aligned processes across sites.

The Virginia Department of Health offers 13 state paid holidays (additional days or hours maybe granted by the Governor), medical, dental, vision and life insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave.

Minimum Qualifications

• Considerable knowledge of supervisory principals/practices, financial guidelines and accounts receivable policies/procedures.
• Excellent customer service and communications skills (oral and written)
• Ability to work independently with minimal supervision
• Ability to work and contribute within collaborative relationships, including the public

Additional Considerations

• Experience managing in a healthcare/medical setting
• Experience in patient confidentially (HIPAA)
• Comprehensive knowledge of and experience in general office practices/procedures and business math

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position. Supplemental questions are encouraged to be answered in a comprehensive manner and reference any pertinent knowledge, skills, and abilities as well as any previous experience that relates to the position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or