Lumber/Building Materials Customer Service Representative

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Position Title: Inside Customer Service

Employee Classification: Hourly based on experience.

Supervised By: Store Management


 Primary Responsibility: 

Provides outstanding customer service.  Maintain Inventory. Point of Sale. 

Job Duties/Responsibilities:

•  Answer and direct customers on the sales floor
•  Operate POS terminals
•  Put away stock
•  Assist in daily store opening and closing procedures
•  Actively engage in increasing knowledge of industry, products, customers and sales techniques 
•  All other job-related activities assigned by Supervisor

 Experience/Skills:

•  Outstanding customer service skills
• Computer literacy 
• Knowledge of building products and how they are sold. Detailed knowledge of specific product area is a plus (i.e. windows, doors, decking, framing material)
• Strong interpersonal and customer relations skills
• Strong verbal and written communication skills
• Ability to multi-task and prioritize in a fast-paced environment
• Strong attention to detail and follow-through
• Basic math and measurement skills
• Proficient with POS systems (building supply specific a plus)

 Minimum Requirements:

•  High School Diploma or equivalent
• Building products knowledge and/or sales experience 
•  Ability to handle stock weighing up to 60lbs.
• Ability to stand and be mobile for prolonged periods

 Work Environment:

Kellogg Supply Company is an independently owned and operated building supply company. We strive to provide the best possible service for our customers, while maintaining a safe, rewarding, and fun work environment for our employees. This position will primarily consist of a lumber yard environment.  Compensation: $16.00 - $18.00 per hour

No matter who you are or where you call home, you add something powerful to any team you're on. Maybe it's a drive to achieve, a need to discover or create, or a desire to help others. As a part of our team, you'll use your unique talents, vision, and passion to help support our communities—through the best of times and the greatest challenges.