Facilities and Construction Associate

Job Description

The Facilities and Construction Associate is responsible for the day-to-day administrative oversight and coordination of construction, renovation, signage, and facilities-related projects across United’s portfolio of retail branches, offices, and owned or leased facilities. This role manages a wide range of initiatives including signage upgrades, branch renovations, relocations, closures, ATM site work, and new construction. The associate ensures that all construction and capital improvement projects-including interior remodels, exterior enhancements, and branded signage installations-are completed safely, on schedule, within budget, and in accordance with regulatory and operational standards.

RESPONSIBILITIES:

Project Planning & Execution

Assist with the planning and execution of construction, renovation, and capital improvement projects across the bank’s retail and administrative facilities.
Develop and maintain project scopes, schedules, and budgets for branch openings, relocations, closures, site enhancements, and administrative facility upgrades.
Coordinate cross-functional project calls and maintain real-time progress tracking tools.
Coordinate with internal departments (IT, Security, Retail Operations, Marketing, Project Management) to ensure alignment with operational, safety, and branding requirements.

 

Signage & Branding Coordination

Coordinate the design, permitting, fabrication, and installation of exterior signage projects, including rebranding efforts, new site signage, wayfinding, and drive-through elements.
Collaborate with the Marketing Department to ensure adherence to brand standards and signage specifications.
Maintain and track schedules, municipal approvals, and installation timelines.

 

Construction Oversight

Work closely with architects, signage vendors, contractors, and engineers to ensure timely and accurate project execution.
Conduct on-site visits to monitor progress, verify quality, and ensure compliance with ADA, OSHA, and local building codes.
Coordinate contractor access and enforce adherence to operational and scheduling protocols.
Conduct and manage punch lists to ensure project completion and quality assurance.

 

 

Space Utilization:
Maintain accurate records of bank-owned and leased properties, including square footage, occupancy data, and space allocation.
Assist in analyzing space utilization to optimize office layouts and branch locations.
Support office moves, branch consolidations, and renovations by coordinating with internal teams and external vendors.

Logistics & Facilities Coordination

Manage equipment moves, furniture, and installations to support construction and renovation activities.
Coordinate transition from construction to operations and maintenance, including closeout documentation and warranty coordination.

 

Financial & Administrative Management

Lead the budgeting and appropriation process, including developing project estimates and financial documentation.
Track project budgets and assist with capital planning and forecasting for construction and signage initiatives.
Manage invoicing and payments in partnership with Accounts Payable team.
Maintain comprehensive project documentation including contracts, construction drawings, signage schedules, permits, change orders, and punch lists in bank software and interfaces.

Vendor & Stakeholder Management

Manage vendor relationships and performance to ensure compliance with agreements.
Collaborate with internal and external stakeholders to ensure project expectations are met and timelines are maintained.

Qualifications

• Bachelor’s degree in Business Administration, Construction Management, Facilities Management, Real Estate Development, or a related field preferred.
• 5+ years of experience in construction, facilities coordination, or project administration —preferably in a banking, retail, or other multi-site environment or corporate real estate; an advanced degree may be substituted for experience.
• Excellent organizational, analytical, time-management, and multitasking abilities.
• Strong communication and interpersonal skills for cross-departmental collaboration.
• Keen attention to detail and ability to manage multiple concurrent projects.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook); familiarity with project, construction or facilities software is a plus.

KEY COMPETENCIES:

• Dependability
• Time Management
• Organization
• Relationship Management

Essential Functions:

• Sitting or standing for extended periods of time.
• Pulli