Account Executive

At the heart of our company is our people.  People from many different backgrounds with different vantage points, opinions, and experiences.  We strive to continually lead with our IMPACT values and empower our employees to develop their full potential on a team that is passionate about acceptance, inclusivity, and achievement. Our employees are the driving force for the innovation, collaboration and creativity that enables our organization to deliver strategic success. 

Job Summary:
The Account Executive is responsible for revenue generation through strategic alliances with high-value clients. This is a remote position, and the Account Executive will have full ownership of the relationships, including prospecting, negotiations, and execution of all new contracts, as well as the potential continued management of existing relationships. This position will be responsible for prospecting and securing clients. 

Primary Duties and Responsibilities:

• In consultation with sales leadership, identify potential sales opportunities to maximize revenue and growth objectives by cultivating positive relationships with key stakeholders and ensuring delivery of goods and services 
• Meet with existing and potential clients, communicating with customers via phone, email, and solutions based on their technical needs, proposal preparation, pricing and contracts, developing strategic plans related to the customer and proposed solution 
• Establish new avenues to achieve increased market share and revenue growth with new sales customers
• Champion client relationships from engagement, needs assessment, presentation, contract negotiation, order, implementation, and delivery processes
• Coordinate stakeholders, including sales, product, marketing, development, and support services, to meet partner performance objectives
• Provide feedback from customers and key internal stakeholders, including marketing, development, and support services, to protect and/or enhance the value proposition by ensuring stability to and opportunity for expanded partner relations 
• Proactively conduct business reviews to ensure satisfaction with products and services and continuous alignment of partner and company objectives 

Critical Competencies:
Ownership & Execution: Demonstrates a sense of ownership to drive issues to closure, maximizes the use of existing processes while continuously pursuing ways to improve efficiencies, sets aggressive goals, monitors progress, delivers results, and seizes more opportunities than others 
Emotional Intelligence: Capable of recognizing the emotions of self and others, demonstrates the ability to adjust the emotional environment, builds sustainable rapport, uses diplomacy, and tact to achieve mutually beneficial outcomes 
Customer Centric: Establishes and maintains effective relationships with customers, effectively aligns strategy with customers' business, anticipates customer needs, and sets high standards for customer service 

The Individual:

• Experience in Human Capital Management, Legal/Law Firm preferred 
• Entrepreneurial and self-sufficient with the ability to multitask, prioritize, and manage time effectively, working in a collaborative team or individual environment 
• The ability to assimilate and manage a large quantity of diverse products and service offerings 
• The ability to cross-functionally collaborate, innovate, coordinate, and influence across product, content, and revenue cycle stakeholders
• Ability to work in a fast-paced environment and demonstrate superior multitasking and time management capabilities 
• Positive attitude and collaborative approach to working with others, innovative problem-solver driven to deliver results 
• Strong communication skills, both written and verbal 
• Ability to work effectively in a diverse setting and a geographically dispersed work environment