Signage Maintenance Specialist

Salary range is $24.04/hour to $52.88/hour, with a midpoint of $36.06/hour.  New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.

Sound Transit also offers a competitive benefits package with a wide range of offerings, including:

• Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
• Long-Term Disability and Life Insurance.
• Employee Assistance Program.
• Retirement Plans: 401a – 10% of employee contribution with a 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution).
• Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
• Parental Leave: 12 weeks of parental leave for new parents.
• Pet Insurance.
• ORCA Card: All full-time employees will receive an ORCA card at no cost.
• Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.
• Inclusive Reproductive Health Support Services.
• Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you’ll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.

GENERAL PURPOSE: 

Under general supervision, provides administrative and technical support to the Wayfinding & Signage program, which plans, designs, and manages customer signage throughout Sound Transit’s three-county transit system. The Wayfinding & Signage Program focuses on the passenger experience and ensuring the right information is provided in the right place, at the right time in the passengers’ journey through our system and facilities. This position will collaboratively perform a variety of functions to support wayfinding and signage maintenance by overseeing the updates (including service change), inspections, repair, maintenance, and retrofit of signage system-wide through: management of projects, operational processes, and the agency’s signage maintenance plan; provides expertise in the repair and troubleshooting of customer focused signs installed on Sound Transit properties; writing and/or drafting correspondence, criteria, and contract supporting documents; researching materials and products; producing reports; surveying on-site conditions and contractors’ work completed in the field; producing and tracking graphic materials/signage documentation and ensuring signage documents are up-to-date; overseeing and monitoring small contracts; managing signage project budgets and monitoring related expenditures; responds to and is available to provide installation and maintenance of signs on an immediate and emergency basis; responds to inquiries about the department from managers of other departments; working collaboratively with agency staff, design consultants, and signage contractors; and provides general support as directed.

ESSENTIAL FUNCTIONS:

The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Manages operational signage processes, signage improvement projects, contracts, and budgets.  Assists Wayfinding & Signage Program with project management of existing facilities/stations customer signage, including updating signage for (twice-yearly) service change, improvements/retrofits, maintaining signage and signage layout/drawings/artwork documentation, permitting, and contract management for permanent and temporary signage. Assigned work will take place in a standard office environment and require site visits to existing stations for tasks such as site walks with vendors, inspections of completed work, generating punch lists, creative problem solving with ST staff and signage vendors as issues arise; and signage repair/installation as appropriate. Must coordinate with Operations Division on signage items resulting from regular site inspections by Operation