Ambulatory Medication Counselor - Kettering Health Medical Group - 4301 Lyons Road - Miamisburg - FT

Overview

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

 

Responsibilities & Requirements

JOB SUMMARY

The Medication Management Coordinator position is responsible for supporting all patients to ensure the prescribed drug therapy and pharmacy care plan are followed as prescribed and also meet the medical, social and personal needs of the patient.  The goal is to maximize the overall effectiveness of the medication and improve patient outcomes. 

 

KEY JOB RESPONSIBILITIES:

• Work with patients to help overcome financial barriers that prevent medication access
• Insure prescribed medications are obtained by patient
• Assist Ambulatory Care Pharmacist in maintaining an accurate medication regimen.
• Routinely call patients to address drug related questions and identify access and adherence barriers.
• Assist Ambulatory Pharmacy as needed.

REQUIREMENTS:

 

Education:

• High School diploma or equivalent

 

Skills and Experience:

• Must have understanding of retail pharmacy process in obtaining medications
• Must have understanding on pharmaceutical manufacturers medication assistance programs
• Must be competent and proficient to use computers and applications, understand and utilize the electronic medical system, and related equipment within the pharmacy.
• Must be able to prioritize work to assure that most emergent situations are handled first,
• Must be able to collaborate and communicate professionally with the staff, patient family members, patients, physicians, outpatient pharmacies, and other healthcare personnel both effectively and efficiently daily.
• Must possess strong oral and written communication and interpersonal skills.
• Must uphold and complies with Corporate HIPAA regulations, all Institutional and KHN policies and procedures, and Pharmacy Departmental policies and procedures. Must complete all mandatory education and competency required annually.  Must comply with KH Standards of Behavior.                                                                                                               

Licensure, Certifications, Registrations:

• State of Ohio Pharmacy Technician Certification
• Pharmacy Technician Certificate required or willing to get Pharmacy Technician Certificate within two years of employment.

 

WORK ENVIRONMENT

There may be periods of meeting deadlines with severe time constraints, often with multiple demands from several people.

 

COMPETENCIES:

• Trustworthy:
• Demonstrates support of policies and procedures established by the organization
• Represents the Network with a positive, professional attitude and professional appearance in all activities and communications
• Personally champions and promotes KHN’s corporate values, mission and culture, and does so with enthusiasm and sincerity
• Is honest and fair in all interactions; honors commitments made to fellow employees and other departments
• Positively champions change through sharing thoughts, feelings, and rationale so that others understand personal and organizational positions
• Presents professional appearance; practices personal hygiene in accordance with policy
• Consistently respects confidentiality of information 
• Innovative
• Collaborates with service lines and staff to increase level of physician engagement with our network-wide services.
• Performs all activities in accordance with and in support of the Network’s mission, vision, values and business objectives
• Participates in strategic planning, business development, and public relations
• Enhances professional growth and development through meetings and educational programs
• Challenges paradigms by identifying assumptions in the way problems or situations are defined or presented and sees alternative ways to view or define problems
• Gathers information to understand probability of success, benefits of success, and consequences of failure; takes risks and manages them responsibly
• Champions continuous improvement which strategically aligns to the over