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Sr Director, Technology - Underwriting Workbench - GRS Tech

Liberty Mutual Insurance
United Statesfull_timeVerifiedPosted 23 Sept 2025

About the role

Description

GRS Distribution & Underwriting Tech is seeking a Sr Director, Technology to lead the Underwriting Workbench department. This will join up the Risk Proposal & Issuance and Product Enablement Portfolios, to create explicit focus on Underwriting Operational Efficiency and Experience. This role is responsible for setting a compelling vision and turning strategy into execution, through partnership with Underwriting, Product Management, Operations and Business Agility, and across Technology. The ideal candidate will lead the organization with an inclusive culture that fosters innovation, trust, and authenticity with a focus on people development and empowerment. 

 

Leads the strategic design and delivery of capabilities across multiple segments, geographies, and product lines. Incorporates best development practices and adheres to and advances the software development lifecycle, including agentic software engineering. Collaborates with cross functional partners and stakeholders to ensure technology investment is aligned to enable measurable progress against objectives and key results. Safeguards our business operations through maintenance of secure and stable systems. Drives and implements change and continuous improvement. Maintains breadth and depth of perspective, utilizing enterprise and industry/market trends. Builds a high performing organization, that is adaptable, lives our values, and acts with integrity. 

 

About the role:

 

  • Directs the strategic design of new systems across multiple environments and business groups. Implements business and/or I/S vision, critical success factors and operating plans ensures the implementation and use of best software development practices.
  • Communicates department/enterprise vision, strategies, critical success factors and plans develops high level plans.
  • Anticipates and manages technology evolution and relates it to business solutions. Sets high level direction based on knowledge of industry trends, overall technology standards, and alignment to the business.
  • Hires and manages lower level managers coaches and counsels managers regarding management techniques. Determines and manages staffing strategy and plan (# of FTEs, skills needed, depth of experience, internal and external staffing mix) consistent with the needs of the department.
  • Defines department objectives and identifies and addresses group development needs to create high performance software development organization.
  • Initiates and fosters business partnerships with current and potential clients, vendors, I/S executives, and senior business executives develops relationships that promote trust and increase efficiency and effectiveness balances individual client needs with business priorities assuring alignment with the business strategies and objectives.
  • Oversees the development, implementation and execution of multiple projects ensuring scope and schedule are established for projects oversees operating plan and resource allocation for the department, including prioritization and staff deployment acts based on changed priorities.
  • Jointly establishes financial targets with business partners, and ensures that projects deliver to plan.
  • Develops and maintains a network of industry contacts performs or directs research on industry trends, competitors, business and IT products analyzes trends and makes strategic and tactical recommendations.
  • Ensures system, technical and product architectures are aligned with business objectives.

Qualifications

  • Bachelor's or Master's Degree in technical or business discipline or related experience; Master's Degree preferred.
  • Generally a minimum of 15 years related experience with 5 years in leadership role desirable.
  • Experience leading a global technology department with global, cross-functional, clients.
  • Experience in a combination of Commercial P&C, Specialty, (Re)Insurance, Surety, London Market.
  • In-depth knowledge of IT concepts, strategies and methodologies and their application to business opportunities.
  • In-depth knowledge of business operations, objectives and strategies.
  • In-depth knowledge of project planning methodologies and tools and IT standards and guidelines.
  • Advanced knowledge of management concepts, practices and techniques.
  • Ability to promote a team environment consisting of several teams.
  • Highly developed negotiation, facilitation and consensus building skills.
  • Highly developed oral and written communication skills; strong presentation skills.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. T

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Company

Liberty Mutual Insurance

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