IT Business Systems Analyst

Posting Date

08/12/25

Application Deadline

08/14/25

Pay Range

$57,000 - $105,000 annually

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is not eligible for overtime compensation.

Job Type

Unclassified

Department

Enterprise Technology

About the Position

If you enjoy collaborating with business and system owners and end-users to upgrade or enhance existing applications, this might be the role for you!

As the Business Systems Analyst, you will be supporting Enterprise Technology & Innovation (ETI) as a portfolio coordinator by ensuring the operational quality and effectiveness of technology solutions delivered by ETI. You will document and validate requirements and design improvement processes and workflows to make appropriate recommendations. We will count on you to be the functional expert on the specified applications and the point of contact between the business unit and ETI.

Bring your skills and business systems know-how and apply today!

About Us

Are you looking for a career in a dynamic organization that embraces a can-do spirit? Look no further than Maricopa County’s Office of Enterprise Technology!

 

We are a team that prides ourselves on leveraging technology to create digital transformations. We look for ways to bring about innovative solutions while providing top-notch customer service. Apply today and become part of the team that makes a lasting impact on the future of technology at Maricopa County.

Proud to Offer

• Work with a greater purpose

• Tuition reimbursement

• Exceptional work-life balance, with hybrid and alternative work schedule options

• Opportunities for growth and development within Maricopa County

• Low-cost, high-value healthcare for you and your qualifying dependents

• Child care benefits including access to our upcoming on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families exclusively

• Paid vacation, sick time, and parental leave

• Extensive wellness program, including healthcare premium discounts

• Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.27% monthly contribution rate and includes a 100% employer match on Day 1

• Learn more at Work With Us | Maricopa County, AZ

We Require

• Two years of business systems analysis experience, including direct engagement with clients to understand and document the business needs, and collaborating with business and technical stakeholders, ensuring various tasks are completed throughout the project life cycle

• Bachelor’s degree in Information Technology, Business Administration, or a related field

• An equivalent combination of post-secondary education and/or job-related experience may substitute for the required experience on a year-for-year basis

We Also Value

• Experience prototyping user interfaces using Figma, Adobe XD, Sketch, or other prototyping software

• Experience communicating needs from business groups to IT groups

• Experience creating content for user scenarios, training, guides, and FAQ materials 

• Business systems analysis experience, requirements elicitation, creating and maintaining content for processes, workflows, use cases and data schemas for various county department initiatives

Job Contributions

• Serves as a liaison between stakeholders, internal customers, and IT, collaborating with senior staff, business and system owners, decision-makers, and end-users to define business requirements, project objectives, and deliverables.

• Conducts needs assessments and evaluates standard procedures to identify improvements aligned with organizational goals. Develops functional requirements, creates prototypes and process flows to support enhancements, and prepares and executes test plans to ensure solution quality. Monitors development efforts, resolves issues, reports progress, and ensures successful delivery of project objectives.

• Manages and communicates changes, enhancements, and modifications to business requirements, conducts implementat