Senior Product Manger - Health Plan Product Strategy

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

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Profile Summary:

As a Product Manager on the Benefitfocus team you will be dedicated to understanding the needs and challenges our customers face as they engage with benefits so that you can be their advocate as you create and deliver experiences that solve their problems and exceed their expectations. You will work with our design, engineering and internal partner teams to create engaging and meaningful strategies and systems that will drive the customer benefit buying experience, increase engagement, strengthen long term retention, and maximize value within the platform. We will count on you to raise the bar with deep customer insights and design fundamentals, as well as a strong analytical mindset to validate assumptions and drive a successful business. You will navigate through the complex benefits industry and advocate for the advancement of our technology to ensure we can deliver a differentiated and superior user experience for Health Plan / Carrier contintuents - brokers, HR Administrators, and members/employees - that is engaging, efficient, and supports confident decision making. You will act as the lead product manager to develop product strategy for new product investment areas and are responsible for functional product definition, health and driving growth and profitability of the product portfolio. This includes establishing and socializing a product vision that is backed by consumer research and data, conducting hypothesis testing to bring clarity to areas of ambiguity, creating a strategy and roadmap with clear prioritization and supporting the teams to deliver ongoing product improvements in an agile environment. You will be a key voice and influential leader with cross functional teams including Product Leadership, User Experience, Engineering, Customer Success, Sales, and Marketing to ensure execution of a cohesive experience. Every day you will team with world-class professionals to define, develop and test strategies that directly impact the bottom line. Specifically, we are seeking an experienced product manager with a history of shipping products from proving an idea has merit to delivering and supporting that solution. 

Profile Description:

• Support the development of the Health Plan Business Unit Product strategic vision

• Prepare executive level updates on all Product activities within the Benefitfocus Health Plan Business Unit

• Maintaining an ongoing roadmap that supports the delivery of the strategic vision - with particular emphasis on new products and features aligned with market opportunities

• Working with other Product leaders to maintain a common vision across all of Health Plan Product

• Ensure high functional product area health (Usage, Adoption, ROI)

• Provide design oversight, coordination, and solution direction for early stage Product development

• Maintain a prioritized investment backlog of market driven needs for the functional product area

• Support Buy, Build Partner evaluations to support needs of your functional product area

• Act as a cross-functional leader; with Engineering on delivery, with Sales, Marketing, and Customer Success on enablement

• Build a culture of data-driven decision making to support investment activities

• Ensure all Product Manager responsibilities within the Benefitfocus SDLC process are delivered on time and at a high quality