Executive Director, HR Shared Services

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Job Title: Executive Director of HR Shared Services

Location: Atlanta, GA (hybrid – 4 days/week onsite)

Position Summary

NCR Atleos seeks an experienced Executive Director of HR Shared Services to lead a global team and optimize our Tier 0-2 HR operations. This role focuses on delivering efficient HR services, enhancing employee experience, and partnering with Centers of Excellence (COEs) for strategic initiatives.

This Global HR Leader will be part of a dynamic and innovative team that is transforming HR services on a global scale. As the Executive Director of HR Shared Services, you'll have the opportunity to shape the future of our HR operations, drive impactful change, and work with a diverse group of talented professionals. We are committed to fostering a collaborative and inclusive environment where your ideas and expertise will be valued and recognized. Join us and be a key player in our mission to deliver exceptional HR services and enhance the employee experience worldwide. Together, we can achieve great things!

Key Responsibilities:

• Leadership: Lead the HR Shared Services global team, including the HR Service Center (Tier 1) and HR Specialists (Tier 2).

• Employee Self-Service (Tier 0): Enhance self-service tools and resources to empower employees.

• Partnership with COEs: Collaborate with COEs to align HR strategies with organizational goals and drive continuous improvement.

• Data and Analytics: Use data to identify trends, improve HR processes, and inform decision-making.

• Design and Build-Out: Assist with the design and build-out of the HR shared services model to ensure scalability and efficiency.

• Global Experience: Leverage global experience to manage HR operations across diverse cultural and regulatory environments.

Qualifications:

• Education: Bachelor’s degree in HR, Business Administration, or related field.

• Experience: 10+ years in HR, with 5+ years in a leadership role within HR Shared Services.

• Skills: Strong HR management knowledge, analytical skills, and leadership abilities.

• Software/ programs/ platforms: Experience with Microsoft Suite (Teams, Outlook, Excel), ServiceNow or similar automated business workflow platforms.

• Global Perspective: Must have experience working in a global organization, with an understanding of diverse cultural and regulatory environments.

Preferred Qualifications:

• Education/Certifications: PHR, SPHR, SHRM-CP, or SHRM-SCP; Master’s degree preferred.

• Industry Experience: Experience in financial technology or related industry.

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Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

• Medical Insurance

• Dental Insurance

• Life Insurance

• Vision Insurance

• Short/Long Term Disability

• Paid Vacation

• 401k

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, natio