Clinical Support Specialist
McKessonAbout the role
It’s More Than a Career, It’s a Mission.
Our people are the foundation of our success. By joining our growing team at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, you will have the opportunity to become part of one of the largest community-based cancer programs to advance oncology treatments and improve outcomes for cancer patients across the globe. We look for mission-driven candidates who have a desire to advance the fight against cancer and make a difference in the lives of patients diagnosed with cancer every day.
Our Mission
People who live with cancer – those who work to prevent it, fight it, and survive it – are at the heart of every decision we make. Bringing the most innovative medical minds together with the most passionate caregivers in their communities, we are transforming care and personalizing treatment. Through clinical excellence and cutting-edge research, SCRI is redefining cancer care around the world.
As the Clinical Support Specialist, you will coordinate and manage the care of late phase study patients ensuring close monitoring and protocol compliance for non-transitioned clinical trials. You will complete early and late phase serious adverse event (SAE) reporting and follow up documentation, protocol amendment reconsents, telephone triage, query resolution, deviation reporting and other tasks supporting the care of clinical trial patients.
You will use study protocol as the primary tool to treat and follow patients
You will assess patients and ensure adequate documentation, including but not limited to oral medication forms, dosing diaries, protocol required questionnaires, neuro exams, vital signs sheets, and timing of PK collection according to standard operating procedures
You will accurately calculate and document the BSA, creatinine clearance, urine protein, creatinine ratio, and other conversions needed per protocol
You will calculate and verify drug order and ensure physician sign off prior to initiating treatment
You will identify need for dose modification and adjust per protocol
You will ensure that all medications, including antiemetics, are authorized prior to initiating treatment or when changing medication regimens, such as crossover studies
You will be responsible for all data collection, source documentation per protocol requirements
You will prepare community clinics for upcoming visits, if applicable
You will be responsible for ongoing review of available patient records to ensure safety and protocol adherence
You will assist with patient reimbursement submissions
You will assist with telephone triage as needed
You will assist with coordinating hotel reservations and communications
You will assist with patient chart preparation with internal/external audits and inspections
You will ensure that follow-up appointments, scans, or any related procedures are scheduled per protocol
You will document and notify appropriate SCRI colleagues when patients come off study
You will accurately complete data requests and queries within source documentation as outlined in applicable standard operating procedure. <
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