Director of Operations and Events| Augusta Entertainment Complex

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

Provides overall administrative planning, direction, and policies to the venues to assure the highest quality of service to clients. The Director of Events & Operations has direct oversight of Events, Operations & Facilities managers at the facilities. 

 

This role pays a yearly salary of $65,000 to $85,000 and is bonus eligible.

 

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until April 18, 2025.

Responsibilities

• Plan, service, and supervise all operations, events, cleaning, and facility maintenance at the facilities.  

• Recruit, train, schedule, motivate, and evaluate department staff; correct deficiencies 

• Manage and review the work plan for operations, facility maintenance, event management, & cleaning; Identify and assign work activities, projects and programs; review and evaluate products, methods and procedures 

• Approve departmental employee schedule, payroll, and disciplinary actions 

• Development of annual Operations & Capital expenditure budgets in relation to staffing, equipment, materials and supplies 

• Approve the ordering of materials, equipment, office, & janitorial supplies within budget & procedural guidelines 

• Develop & Administer all Complex Operations, Safety Plus, Crowd Management & Emergency Management programs with venue staff 

• Establish and maintain effective working relationships with lessees, employees, municipal officers, City Engineering/Public works, vendors, patrons, etc  

• Maintain hazardous materials communication program, material Safety Data Sheets (SDS) and required records and permits; maintain knowledge of changes in pertinent Federal, State and Local regulations. 

• Uphold all relevant federal, state and local building regulations including EEOC, FLSA, OSHA, NFPA, NEC and ADA regulations 

• Work in conjunction with General Manager & New Arena committee to provide recommendations on new facility construction 

• Research and recommend continuing education programs for key technical personnel involved in the operation and maintenance of the building. 

• Including but not limited to (Other duties as assigned) 

Qualifications

• Bachelor’s degree from accredited college/university in a related field (Facility Management, Engineering, Sports Management etc.)  

• Minimum of five years' experience in building maintenance, event planning, & building conversions 

• Prior Supervisory responsibilities  

• Possess superior interpersonal and strong written and oral communication skills 

• Ability to function in a fast-paced, high-pressure environment, handle multiple tasks at one time, meet deadlines 

• Must be self-motivated with strong leadership abilities and organizational skills  

• Basic knowledge of Microsoft Office required 

• Working knowledge of operational equipment including but not limited to forklift, pallet jacks, scrubbers, floor buffers, mechanical lifting devices, staging, retractable seating risers, basketball floors 

• Ability to follow written instruction 

• Working knowledge and principles of events, fire and public safety regulations as well as relevant federal, state and local regulations 

• Familiar with A/V equipment, electronic systems, & AutoCAD in relation to stadiums, arenas, convention centers or public assembly facilities 

• Forklift & Life Safety certification is necessary  

• Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) workdays and extended number of days 

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people