Clinical Pharmacist Coordinator, Controlled Substances

POSITION SUMMARY:

The Clinical Coordinator, Controlled Substances is responsible for controlled substances management across the hospital and affiliated clinics. The Clinical Coordinator will ensure our policies and procedures meet all federal and state regulatory requirements. This position will align daily practice with our policies and procedures. The Coordinator will serve as the secretary of the Diversion Prevention Committee. This position will supervise our controlled substances auditing technicians and utilize our diversion prevention software to ensure the safe use of controlled substances. The Coordinator will perform routine employee audits to monitor for and protect against diversion. Lastly, collaboration with stakeholders across Pharmacy, Nursing, and Anesthesiology will be a critical aspect of the role.

Position: Clinical Coordinator, Controlled Substances        

Department: Inpatient Pharmacy

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

Administrative Duties

• Recruits and hires new team members
• Coordinates training and on-boarding for all direct reports
• Provides coaching and development to all direct reports
• Ensures compliance with the Pharmacy Department’s policies and procedures, BMC’s mission, vision, and values, and any federal or state regulations pertaining to or governing pharmacy practice
• Delivers annual performance evaluations to each direct report
• Develops annual performance goals for each direct report that are in alignment with BMC’s and the Department of Pharmacy’s operational and strategic goals
• Writes the schedule where appropriate and completes weekly payroll
• Collects and reports data that demonstrate the value of pharmacy services and patient outcomes in the Clinical Coordinator’s area of oversight
• Communicates effectively with direct reports, other teams within the department, and other providers across the organization

Quality improvement and patient safety

• Leads projects that optimize existing services and develop new pharmacy services that are in alignment with BMC’s and the Department of Pharmacy’s goals
• Identifies opportunities for improvement in patient care or the medication use process
• Supervises all projects conducted by direct reports
• Reviews medication-related event reports, develops solutions to mitigate future risk, and responsible for executing the action plan

Education and training

• Coordinates the model of practice for the Clinical Coordinator’s area of oversight
• Oversees and coordinates department education conferences or other activities related to staff development
• Precepts pharmacy residents and students
• Provides timely and accurate drug information, education, and training to patients and health care providers
• Responsible for providing oversight, guidance and support to other pharmacists and preceptors, and for working to continually develop and improve BMC’s pharmacy residency programs.

Direct patient care

• Staffs shifts in the Clinical Coordinator’s area of oversight
• Maximizes patient outcomes by optimizing pharmacotherapy within the scope and context of their staffing role
• Provides effective transition of care needs within the scope and context of their staffing role including, but not limited to, medication reconciliation, discharge counseling, facilitating medication to bedside, completing post-discharge telephone calls, and facilitation of the patient-supplied medication process.
• Prevents patient harm by promoting safe use of medications
• Identifies, reports, and implements solutions to prevent medication-related events
• Serves as a pharmacy liaison by ensuring connectivity between clinical and distributive services
• Documents all patient care activities

Formulary management

• Responsible for participating in formulary management activities (e.g. monograph preparation, medication use evaluations, etc.)
• Develops and implements drug shortage action plans where appropriate
• Follows departmental policies and procedures that promote cost-effective medication use
• Develops relationships with key physician and nursing stakeholders to create, promote and maintain guidelines for safe, appropriate, and cost-effective medication use

Operational Duties

• Ensures medications are handled in the manner established by the P&T Committee, applicable accreditation standards, state and federal regulations, and the Massachusetts Board of Pharmacy.
• Reviews and verifies medication orders, reviews patient charts, evaluates applicable la