Product Specialist, Machine Control Division

City

Remote

Job Family

Technical Service & Support

Country

United States

Desired Skills

WHAT YOU GET TO DO: 

• Serve as the subject matter expert for an assigned product line or solution
• Provide specialized internal support to Field Support Representative (FSR)
• Assist with complex cases, installations, and solution troubleshooting
• Support dealer solution configuration and quoting activities
• Work with the Training Team to develop advanced and specialty-focused training content
• Assist in teaching training classes when required
• Collaborate with the Product Team on product improvements and feedback
• Participate in testing and validation activities for new releases related to assigned products
• Support internal communication of product updates, workflows, and best practices

OUR IDEAL CANDIDATE:

• 5+ years of experience in the heavy construction industry with a focus in: Construction technology, software, CAD, survey, or similar
• Site operations, machine control, or field implementation
• Proven ability to create and maintain professional technical documentation
• Experience with machine control or positioning technologies
• Experience supporting technology implementations in mixed fleet environments
• Familiarity with heavy construction equipment and workflows
• Experience with construction applications (e.g., paving, earthmoving)
• Experience with adjacent industries such as mining or landfill operations is a plus

 

We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to disability, veteran status, or any other characteristic protected by applicable law. We comply with Section 503 of the Rehabilitation Act and VEVRAA requirements.

Employment Type

Technical