Therapeutic Area Manager, Medical Information Scientific Engagement

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Medical Affairs Group

Job Sub Function:

Medical Writing

Job Category:

Professional

All Job Posting Locations:

Titusville, New Jersey, United States of America

Job Description:

Johnson & Johnson Innovative Medicines is recruiting for a Therapeutic Area Manager, Medical Information Scientific Engagement to be based in Titusville, NJ.

About Innovative Medicine 
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
Learn more at https://www.jnj.com/innovative-medicine
 

Position Summary:
The Therapeutic Area Manager, Scientific Affairs Medical Information Scientific Engagement (SA MISE) is responsible for engaging healthcare professionals (HCP) and other customers in rich scientific dialogue and developing customer materials for use in response to unsolicited medical information requests. This position will serve as a point of contact for US HCP escalations. The Therapeutic Area Manager, SA MISE, will evaluate voice-of-customer trends and provide insights to internal stakeholders. Additionally, this role will provide innovative solutions to optimize delivery of scientific information to customers. The Therapeutic Area Manager, SA MISE, will be responsible for leading the medical information booth at scientific meetings and will conduct training sessions for scientific/product knowledge, mentor MISE team members/fellows, and participate in departmental initiatives.

Key Responsibilities:

Medical Information Request Handling (25%)

• Ensures high quality, personalized, cross-portfolio scientific engagement with all customers to demonstrate product and disease area expertise. Provides timely, accurate, thorough, and balanced scientific responses to unsolicited requests for information from internal and external customers consistent with regulatory guidelines and documentation standards with the Customer Relationship Management database. Conducts literature analysis as needed.
• Identifies, captures, and processes adverse events and product quality complaints following regulatory and company policies
• Ensures the highest standard of quality and compliance by supporting MISE quality assurance (QA) measures and confirms robust medical information provided is accurate and consistent
   

Patient Scientific Content Creation (25%)

• Leads the development and maintenance of scientific content for patients for assigned therapeutic area products including patient content for established products
• Conducts authoring and peer review of patient scientific responses for products within assigned therapeutic area
• Collaborates with the Medical Information Content Strategy and Innovation Digital team to help shape and review the innovative content formats for patient responses
   

Escalation Support for Complex Inquiries (10%)

• Leads response creation for US escalated one-off inquiries within assigned therapeutic area
• Conducts peer review of US one-off response(s) created
   

Scientific Training (10%)

• Supports product and disease state-related scientific training
• Manages scientific training content development as needed
   

Voice of Customer and Insights (10%)

• Analyzes Voice of Customer data and identifies actionable insights to share with MISE leaders and internal partners to champion