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Clerical Assistant - Front Counter, SC2RECRDSFRNT (SU26)

College of DuPage
United States; SRC 2150-Office Service, United Statesfull_timeVerifiedPosted 4 Jun 2026
💰 $30,000/yr

About the role

Clerical Assistant - Front Counter, SC2RECRDSFRNT (SU26)
Student Worker Eligibility:
Must be enrolled in at least 6 credit hours for Fall/Spring semester or 1 credit hour for Summer semester.
Cumulative GPA of 2.0 or above. If a first semester student, GPA requirement is waived.
If a Student qualifies for Federal Work Study, the Student will be hired as a Federal Work Study employee to utilize these funds.

Primary Duties and Responsibilities: 
To provide administrative and customer service support to the Office of Student Records and Registration.

  • Assist students, faculty and staff at the Front Counter with questions, forms and online resources.
  • Answer Office of Student Records and Registration main phone lines; assisting with questions related to services, and forwarding to appropriate staff member as needed.
  • Retrieve phone messages from main phone lines; return calls or forward to appropriate staff member.
  • Assist students with accessing online resources at the computer stations, including myAccess, student e-mail, Blackboard, Inside COD Portal, and the college’s main website.
  • Sort and distribute incoming mail.
  • Verify that documents sent for imaging have been imaged properly in the Image Now software.
  • Update STRK with imaging comments.
  • Assist students with schedule builder, payment plans, FERPA forms, academic program changes and making other information updates in the Student Information System.
  • This position supports both the Records and Registration Offices and may be stationed in either office based on daily business needs.
  • Other duties as assigned.

    • Qualifications:

    • Education
      • THIS IS A STUDENT JOB.
      • High school diploma or equivalent.
      • Must be enrolled in at least 6 credit hours for Fall/Spring semester or 1 credit hour for Summer semester.
      • Cumulative GPA of 2.0 or above.
      • If a first semester student, GPA requirement is waived.
      • If a Student qualifies for Federal Work Study, the Student will be hired as a Federal Work Study employee to utilize these funds.
    • Experience
      • Licenses and Certifications
        • COD Training
          • Compliance Training

        Working Conditions:

      • PC, multi-line phone, calculator, laser printer, FAX machine, copy machine, imaging software, micro-fiche reader.
      • This student position requires the following test/tests: Filing, Background Check.

        • Pay Rate: Student Rate 1 - $15.00 per hour

        College of DuPage is an equal opportunity employer.  The College of DuPage is committed to recruiting and retaining high performing talent to our institution, continuing our tradition of excellence.  We encourage all people across the broad spectrum of those communities we serve to explore and apply for positions at COD for which they believe they are qualified.

        College of DuPage does not discriminate against individuals in employment opportunities, programs and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans' status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law.

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        Company

        College of DuPage

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