Principal, Cross Domain Field Service Representative (Onsite)

Date Posted:

2026-05-19

Country:

United States of America

Location:

US-HI-FT SHAFTER-USARPAC-CUST ~ 410 Wisser Rd ~ FORT SHAFTER USARPAC (External Site)

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Active and transferable U.S. government issued security clearance is required prior to start date.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance​

Security Clearance Type:

DoD Clearance: TS/SCI

Security Clearance Status:

Active and existing security clearance required on day 1

Raytheon Company, Managed By Collins Aerospace.

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

Collins Aerospace is seeking a highly skilled and motivated Cross Domain Field Service Representative (FSR) to join our team at Ft. Shafter in Honolulu, Hawaii. This is a unique opportunity to work on cutting-edge cross-domain solutions in support of critical field operations. If you thrive in a fast-paced, mission-driven environment and have a passion for technology, we want to hear from you!

What You Will Do​ 

• As a Cross Domain FSR, you’ll play a pivotal role in maintaining and optimizing cross-domain hardware, software, and configurations while ensuring seamless system functionality. Your responsibilities will include:
• Managing multiple server stacks, virtual machines (VMs), storage area networks (SANs), and cross-domain appliances.
• Creating and maintaining user accounts in compliance with customer and program policies.
• Performing tasks such as system patching, full installations, software updates, and backup/recovery.
• Supporting system accreditation events, Site-Based Security Assessments (SBSA), and security audits.
• Coordinating with local facility and unit support teams to maintain network and datacenter availability.
• Sustaining web applications across multiple networks, adhering to Army and domain policies.
• Monitoring system processes and generating status and usage reports using advanced tools.
• Identifying, troubleshooting, and resolving technical issues with hardware, software, and networks.
• Ensuring proper connectivity and data flow for mission-critical systems and user environments.
• Driving continuous improvements to cross-domain processes based on customer and partner feedback.

Qualifications You Must Have  

• Active and transferable TS/SCI U.S. government issued security clearance is required prior to start date.
• Security+ or higher DoD 8570 certification (IAT Level II)
• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience

Qualifications We Prefer 

• Certification in Linux+ or experience with Linux system maintenance and automation (e.g., BASH scripting, Python, Ansible).
• Experience with structured data standards (e.g., XML, KML, FMV Metadata).
• Proficiency in maintaining VMware virtualization environments.
• Military experience with Linux-based Military Intelligence systems across multiple networks. (Cross Domain Security Solutions)
• Prior military communication experience (e.g., U.S. Army MOS 35T Military Intelligence Systems Maintainer/Integrator).

What We Offer:

Some of our competitive benefits package includes:

• Flexible work weeks: 9/80A, 5/40; Flexible work Hours:  Core hours, Modified time
• Medical, dental, and vision insurance  
• Three weeks of vacation for newly hired employees  
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option  
• Tuition reimbursement program 
• Student Loan Repayment Program  
• Life insurance and disability coverage  
• Optional coverages you ca