Senior Product Manager - Claims

Overview

The Senior Product Manager (Claims) is responsible for identifying customer and market needs, developing a 12- month strategic plan/roadmap that aligns to business goals, and planning and executing to that vision for our Claims suite of products. They are a player/coach people leader managing a team of analysts and solution engineers within their defined product. The Product Manager closely partners with Engineering counterparts to solve complex business and client problems that drive solutions that delight our users and clients. The Product Manager manages product development deliverables, such as requirements documentation, analytics, design reviews, implementation, and delivery.

 

Starting base pay for this role is between $145,000 and $175,000. The actual base pay is dependent upon many factors, such as transferable skills, work experience, business needs, training, location, and market demands. The base pay range is subject to change and may be modified in the future. This role will be eligible for a bonus as well as competitive medical, dental, and vision benefits, wellness reimbursement, life insurance, and a 401(k) with company match. We offer vacation and sick leave benefits (under a flexible time off policy in most states).

Responsibilities

People Leadership

• Acts as player (60-70%)/coach (30-40%) responsible for daily management of team, both delegating and completing work across product responsibilities including but not limited to discovery, requirements definition, design collaboration, agile ceremony participation, and more.
• Responsible for ensuring team members are adhering to department processes and best practices.
• Coordinates assignment of colleagues to deliverables aligned with prioritized roadmap and backlog while managing colleague capacity.
• Ensures team members have the necessary tools, knowledge, skills to execute upon assigned deliverables.
• Accountable for individual and team productivity measurements.
• Performs ongoing team member career development and performance evaluations in addition to annual performance review process.

Roadmaps and Product Strategy

• Owns the 12-month prioritized thoughtful product roadmap and associated feature-level backlog. Aligns team around delivery of high value business outcomes.
• Researches and identifies emerging market and technology needs to influence the market roadmap and promote innovation and differentiation.
• Uses data to validate roadmap prioritization and proposed solution builds. Ensures that we are solving the right problems and that these problems are worth solving.
• Builds deep business domain and user and client expertise to identify product and market opportunities.
• Acts as the subject matter expert for their assigned product and market

Backlog Maintenance, Prioritization, and Scrum Team Support

• Participates in quarterly release planning activities, driving direction and prioritization for each quarter.
• Executes against strong time management and planning to ensure adequate time is allotted for work to move through product life-cycle inclusive of discovery, requirements, design, and architecture.
• Serves as the product owner of the scrum team to plan the work of the team and resolve in-sprint issues.
• Acts as a ruthless “prioritizer” utilizing product prioritization framework to support constantly prioritized roadmap and backlog while balancing the needs of clients and stakeholders.
• Performs necessary backlog maintenance to support health, such as identifying escalated feature or bug requests and preparing them for upcoming sprints.
• Serves as the day-to-day contact for the team on clarification of requirements and drives the teams’ refinement ceremony. 
• Performs functional testing and confirm sprint demos to ensure delivery of quality software.

Requirement Creation:

• Documents requirements in the form of user stories, translating business requirements into technical requirements, to create a shared understanding with Engineering teams.
• Validates team’s product & engineering artifacts (User Stories/Acceptance Criteria, Visual Collaboration documents, design documents, etc.) to ensure risks to value, viability, feasibility, and usability are addressed upfront.

Business Partnership

• Partners with stakeholders across the organization to align to transparent strategic longterm roadmaps and ensure delivery of the aligned product outcomes.
• Partners with marketing and operations to provide market and product responses to RFIs.
• Champions and models Origami Risk’s values (Prioritize Clients’ Trust and Success, Innovate with an Entrepreneurial Spirit, Collaborate and Win as a Team)
• Other duties as a