Technical Writer

Position Description

Serco is seeking to fill a fast-paced, growing, and dynamic role of Technical Writer and Editor to support our Satellite Ground System organization.  This role is an individual contributor supporting engineering documentation activities on one or more assigned programs.  The Technical Writer works with a Logistics Planner and team of Engineers to develop MIL-STD Technical Manuals (TMs), training packages, and Contract Delivery Requirement List (CDRL) documentation.  This is an agile program using 2-week sprints and tracking work in JIRA. 

 

Responsibilities include:

• Cross team collaboration is required as you will need to interface with a Logistics Planner, System Engineers, and Software Developers to understand and document hardware, software, and maintenance concepts.
• Documentation is done in Adobe FrameMaker, Microsoft Office, and PowerPoint.

Qualifications

To be successful in the role, you will have:

 

• 5 Years of experience
• Active DoD Secret security clearance investigated within the last 5 years.
• Bachelors degree in Technical Writing/Communications, English, or in STEM.
• Proficiency in Adobe FrameMaker, Adobe Acrobat, Microsoft Office (Word, PowerPoint, and Visio).
• Experience with SharePoint Administration.
• Experience writing documentation to MIL-STD 40051 and/or other MIL-STDs.
• The ability to travel up to 10% of the time.

 

Additional desired experience and skills:

• Technical Writing background in software and maintenance documentation.
• Experience editing/manipulating line art and applying callouts in Adobe Illustrator and other editors.
• Experience with all stages of Lifecycle Logistics documentation, including Validation, Verification, Maintenance Engineering Evaluations (MEEs), Instructor and Key Personnel (IKP) Training, and Logistics Demonstrations.
• Experience developing and/or using Maintenance Allocation Charts (MACs), Repairable Parts and Special Tools Lists (RPSTLs), and Level of Repair Analysis (LORAs).
• Satellite Communications experience.
• An IAT Level 1 or higher certification (i.e. COMPTIA A+ or higher) is desired, but can be obtained within 6 months of starting if not already available.
• Excellent communication, interpersonal, and team collaboration skills
• Experience working in an Agile framework
• Experience or familiarity with XML and/or PTC ArborText

If you are interested in supporting and working with a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

 

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

 

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

 

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

 

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race,