Agriculture Equipment Branch Manager

Description

POSITION SUMMARY:

• The Branch/Store Manager is responsible for optimizing the profitable growth of the business, the personal growth of employees, and the satisfaction of customers while managing the performance and success of the equipment sales team, service, and parts departments. This is a career-defining opportunity to play a vital role in the Company and make a meaningful contribution to the future success of an established and growing business. The qualified candidate will also take an active role in the sale of equipment. Being visible and available to staff and/or customers is a key component for this position.

Requirements

Essential Functions, Duties & Responsibilities:

• Lead and motivate staff in a positive, team-oriented environment that is customer-driven with a focus on providing exceptional customer service and product expertise
• Oversee and manage operating budget, financials, inventory, daily operations, appearance of facility, etc.
• Identify goals and implement strategies that deliver results in line with sales, service, and profitability
• Monitor store and team performance; implement a corrective action plan, when warranted, to ensure achievement of branch goals
• Resolve escalated customer issues/complaints (in person, phone, or email)
• Reinforce Company branding by meeting or exceeding branch location standards including visual appeal, safety, security, and cleanliness
• Collaborate and communicate with Company management, marketing, and other team members to maximize sales revenue and customer satisfaction
• Recruit, mentor, and coach employees with retention and advancement in mind
• Communicate with other branch managers regarding equipment movement and inventory to ensure new/used inventory turnover targets are achieved
• Conduct performance evaluations of sales and administrative staff and coordinate performance evaluations of the service and parts staff with department managers
• Adhere to all applicable safety policies, procedures, and standards while always identifying possible safety hazards and addressing them immediately
• Perform other duties as assigned 

Required Qualifications:

• Self-starter with a leadership mindset and strong business acuity
• Ability to communicate in a professional manner, both verbally and in writing, and establish effective working relationships with employees, customers, and management
• Strong competencies in computer use and the aptitude to learn new, business-specific programs quickly
• Ability to make good, sound decisions based on reason, facts, analytics, and observations
• Excellent interpersonal and time management skills
• Consistent attendance record
• Valid Class E driver’s license 

Physical Requirements:

• Must be able to sit for long periods of time along with walking, standing, climbing stairs, reaching, pushing, pulling, leaning, and twisting. Must be able to lift/carry up to 50 lbs.
• Must be able to meet all safety requirements for applicable safety policies

Preferred Qualifications:

• Prior agricultural and/or construction equipment and dealership sales setting experience necessary; basic technical and mechanical understanding helpful
• Minimum 5 years’ experience overseeing operations/personnel of an equipment or sales/service driven business preferred
• 4-year Agribusiness, Sales, or Marketing degree preferred, high school diploma or GED a must
• Candidate is required to successfully pass the pre-employment screenings which includes background check, pre-employment drug testing as well as driving record evaluation. 

Classification: Exempt-FT

Reports To: Region Manager

EOE