Information Technology Business Analyst I- Information Techology Services (Civil Service)

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Job Summary

Provides technical solutions to meet the departments’ strategic plan by reviewing, analyzing and evaluating business systems and client department needs on small sized projects.

Job Description
 

Overview

The Information Technology Business Analyst I provides technical solutions to meet the departments’ strategic plan by reviewing, analyzing, and evaluating business systems and client department needs on general information technology projects.

Essential Functions

1 Consults, communicates, and collaborates with various clients in specified functional areas or departments to identify business needs and propose IT solutions; assists, supports, and works with clients in developing well defined requirements to meet those needs and deliver effective solutions.

2 Identifies, determines, and recommends the most appropriate solution for projects with limited scope and risk; thoroughly evaluates all alternatives and identifies areas of risk or issue.

3 Translates solutions into comprehensive systems designs and communicates effectively.

4 Analyzes, evaluates, and reviews the effect of limited-risk and small-sized projects; ensures proposed solutions can be effectively integrated into existing systems and processes.

5 Supports the identification of resources needed for projects having limited risk and complexity; reparse recommendations for management approval.

6 Develops, implements, leads, and monitors plans for projects having limited risk and complexity to ensure high-quality and cost-effective implementation.

7 Participates in developing and enforcing standards, procedures, and methodologies that keep business systems operating on schedule and on cost.

8 Serves as the liaison between information technology department and assigned client organizations.

9 Performs any and all other work as needed or assigned.

Knowledge and Skills

1 Knowledge of systems and business requirements, diagramming process flows, storyboarding, mapping, and use case development.

2 Knowledge of testing methodologies and documentation practices, and the ability to contribute to requirements testability.

3 Comprehensive knowledge of information systems technologies and emerging trends.

4 Knowledge of Project Management.

5 Ability to analyze business needs and propose creative and cost effective solutions.

6 Communicating effectively verbally and in writing

7 Establishing and maintaining effective working relationships.

MINIMUM QUALIFICATIONS

EDUCATION:

• Bachelor's degree in Computer Science, Business, or Information Technology related field.

EXPERIENCE:

• Two (2) years of experience involving two (2) or more of the following:

• Working on projects involving requirements gathering

• Documentation (Standard Operating Procedures)

• Project Management

• SharePoint

• Metrics development

• Microsoft Office products

EQUIVALENCIES:

• High school or GED plus six (6) years of the required experience will meet the education and experience requirements.

• Associate degree in any field plus four (4) years of the required experience will meet the education and experience requirements. 

• Bachelor’s degree (or higher) in a non-specified field plus four (4) years of the required experience will meet the education and experience requirements. 

• Master’s degree (or higher) in a specified field plus one (1) year of the required experience will meet the education and experience requirements. 

OTHER REQUIREMENTS:

• No felony or class A misdemeanor convictions.

• No class B misdemeanor conviction within the last ten (10) years.

• No family violence convictions.

• Cannot currently be on deferred adjudicatio