Director, Data Quality & Adoption

Description

WHO WE ARE

In 2020, 11.6 million children in the U.S.—16% of all children nationwide—lived in poverty, and those children were disproportionately children of color. Students living in poverty often have physical and mental health, social-emotional, cognitive, and identity development needs that schools are not equipped to support. Rooted in community for more than 45 years, Communities In Schools (CIS) strives to bring community resources inside public schools, where they are accessible, coordinated, and accountable. CIS Co-Founder Bill Milliken said, “It’s relationships, not programs, that transform children. A great program simply creates the environment for healthy relationships to form between adults and children.” 

Bill Milliken’s vision is alive through a strong network of trained CIS staff imbedded in schools nationwide building support and relationships inside schools. Today, CIS serves more than 3,500 schools, the overwhelming majority are Title I-eligible schools across two channels: (1) independent affiliates and (2) licensed partnerships. Grounded in the power of transformative relationships to unlock a young person’s potential, CIS has a national, research-based history of delivering local results that support improved student relationships with adults, better-quality relationships with peers, and increased engagement and sense of belonging. These outcomes lead to improved attendance, improved academic success, and improved on-time high school graduation rates. 

MISSION AND VALUES

Communities In Schools (CIS) is “all-in” for kids. It is our passion—it is our mission. At the National Office, CIS collaborates with local affiliate organizations to provide resources and create communities of caring adults who work hand-in-hand with educators to make sure young people have the tools they need to stay in school and achieve in life. We are the nation’s largest dropout prevention organization, and we achieve our mission by hiring bright, creative, and innovative team members who demonstrate a passion for what they do. 

‘Within the national office, we foster a culture inspired by our mission, our values of integrity, accountability, equity, collaboration, and excellence, and a commitment to Equity, and Inclusion. Our culture is centered on three core tenants:  

• We acknowledge contributions and perspectives. 
• We collaborate across roles and departments. 
• We honor a whole-person approach and encourage balance. 

We aim to create a psychologically safe environment where relationships matter, and mutual respect is paramount.  

ABOUT THE ROLE

Do you thrive at the intersection of data, people, and technology—helping teams build confidence in the information they use every day?

The Director, Data Quality & Adoption, reports directly to the Sr. Director, Data Quality, Platform & Product, and provides leadership for the stewardship, adoption, verification, and effective use of the CIS Data Management (CISDM) platform across the CIS network. The Director ensures consistent data practices, strengthens user adoption, and leads initiatives that improve data quality, user support, and continuous improvement. 

The Director leads a team responsible for data operations, training, verification, and user support while fostering a collaborative and accountable data culture. Serving as the primary bridge between platform leadership, program operations, and end users, this role ensures that staff have the knowledge, resources, and operational support needed to maintain high-quality data while providing insights from day-to-day operations that inform continuous improvement.  

PRIMARY DUTIES & RESPONSIBILITIES

Lead Data Quality & Reporting Readiness

• Lead annual End-of-Year (EOY) verification and ongoing data review processes, coordinating issue resolution and identifying opportunities to improve data quality. 
• Support consistent implementation of data standards, reporting guidance, and verification practices across the CIS network. 
• Lead the operational coordination and data readiness activities supporting annual reporting, data publications, and other strategic reporting initiatives. 

Lead the Team

• Lead, coach, and develop a team responsible for data operations, verification, training and resource development, support, and stewardship. 
• Establish team priorities, workflows, service standards, and performance expectations while ensuring responsive, high-quality support across the CIS network. 

Drive Adoption & Continuous Improvement

• Lead initiatives that strengthen adoption of the