Staffing Coordinator

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

Role & Responsibilities

• Key contributor to the deployment direct staffing program for the SEA Networks Division
• Overseeing deployment staffing needs of internal customer teams
• Supporting all program reporting, MBR's, monthly market reviews and PMO meetings
• Liaising with SEA vendors to fill requirements in a timely manner
• Manage the deployment, tracking and recovery of assets
• Recommend process and program improvements to the deployment direct staffing lead as program evolves
• Processing and ensuring all required documentation is received for on-boarding
• Act as the point of contact and communicate project start/end dates, extensions, replacements to vendors
• Perform necessary program audits, including timesheets, assets, expenses, etc.
• Troubleshoot all vendor problems and present to management as required
• Ensure to track, report and provide feedback on vendor performance
• Liaise with clients to identify and define project requirements, scope and objectives
• Make certain that clients’ needs are met as the project evolves
• Monitor and track project’s progress and handle any issues that arise
• Act as the point of contact and communicate project status adequately to all participants
• Create and maintain comprehensive project documentation, plans and reports
• Use project management tools: Fieldglass to monitor working hours, budget, plans and money spend, in concert with internal customer and other teams
• Update internal and customer databases and tools
• Schedule and track timelines for all awarded Services compared to forecasts, for the awarded services
• Report and coordinate escalations as necessary, both internally and externally
• Program coordination and governance-related activities including daily, weekly, monthly reporting (team consolidation)
• Ensuring that identified systems, tools, databases, and the data repository, including Fieldglass, are updated accurately and timely, in accordance with the Contract Documents

Key Responsibilities

• Support end to end staffing life cycle (requisition fulfillment, onboarding /off boarding, extensions, etc.)
• Interface with SEA hiring managers, SEA Directors, IT and GHR teams, and staffing vendors
• Manage issuance and tracking of deployed assets for program users
• Proficient daily user of SAP Fieldglass platform

Minimum Qualifications

• Bachelor’s degree or Associates degree or equivalent work experience (Bachelor’s Degree Preferred)
• 5-7 years of relevant industry experience (data analysis, coordination, etc.)
• Strong Technical Skills in math, statistics, and data analysis
• Good analytical skills to compile information into useful reports and presentations
• This position requires good oral and written communication skills
• Proficient in the areas of Microsoft Standard Office Suite (Excel Expertise Required)

Preferred Qualifications:

• Bachelor’s degree
• 5+ years of relevant industry experience (data analysis, coordination, etc.)
• Good analytical skills to compile information into useful reports and presentations
• Good oral and written communication skills
• Proficient in the areas of Microsoft Standard Office Suite (Excel Expertise Required)
• SAP Fieldglass experience a plus