Clinical Services Coordinator

JOB SUMMARY: 

Under administrative review, coordinates and participates in a variety of administrative tasks that require the exercise of initiative and judgment. Acts as a procedural specialist in the area of administrative clinical services for the section or department. 

EDUCATION/EXPERIENCE: 

High school diploma or GED equivalent with four years of related experience performing clinical duties including two years performing administrative clerical duties requiring discretion and independent judgment. 

ESSENTIAL FUNCTIONS: 

1. Functions as a specialist in the area of administrative clinical services for a Section, which include functioning as an expert in areas such as patient registration, scheduling, medical records, and employer directed health care compliance, and reporting requirements. 

2. Maintains a thorough knowledge of the Section's procedures and standards. Trains and orients new staff and serve as backup/fill-in for support positions as needed. 

3. May plan and direct the work of support positions. Acts in the absence of management in particular situations as directed by supervisor. 

4. Participates in Section improvement activities and assists administration with the implementation of new/revised clinic systems and procedures. Examples of this may include transitioning to an Electronic Medical Record (EMR) system, coordinating workflow, and responding to customer inquiries. 

5. Performs a variety of registration and scheduling duties. 

6. Maintains control files on professional service compliance status, reviews records and reports for accuracy and completeness, answer inquiries. 

7. Coordinates and participates in activities involved in documenting compliance to include gathering and compiling documentation and updating patient records. 

8. Assists in the compilation of statistical reports and analyses reflecting operational activities. 

9. Maintains inventory of supplies as required. 

10. Performs other related duties incidental to the work described herein. 

SKILLS/QUALIFICATIONS: 

Strong communication skills 

Supervisory ability 

WORK ENVIRONMENT: 

Academic office, Watlington Hall

 

Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist’s two main components are an integrated clinical system – anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem – that includes Brenner Children’s Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.

Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.

This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.