Supervisor, Advertising Operations

Company Description

Hi there! We’re Razorfish. We’ve been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What’s different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common. We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives. Join us at razorfish.com.

Job Description

The Ad Ops Supervisor is a leadership position within the ad ops department responsible for both overseeing the team's trafficking process and sharing thought leadership to the client. This individual acts as the strategic and operational point of contact and makes sure the team delivers flawlessly. This person also plays a key role in the professional development of the staff and continuously evolves processes.

Responsibilities 

• Oversee Technology & Activation Group (TAAG) Associates and Sr. Associates across offices, as needed, and support the media and creative teams to activate digital campaigns (display, video, social, mobile, and programmatic)
• Co-lead strategic conversations with client and investment teams around technology integrations that can improve efficiency, range or quality of data, or support new media
• Support Associate/Sr. Associate in the basic aspects of the trafficking process, including connecting placements to creatives, setting up consistent configurations, and collecting clean data.
• Lead conversations with the media team on ways to work faster and smarter. Collaborate with fellow TAAG Managers on process to prevent errors, to ensure consistency, to create an efficient and lock-tight QA checklist
• Collaborate with vendors on behalf of creative agencies when troubleshooting is required
• Become a Subject Matter Expert on any number of technologies; keep yourself and the team up to date on the ever-evolving media landscape through regular research and participating in writing POVs
• Share best practices across TAAG to improve our output and standardize our work
• Manage verification process and ongoing optimization for campaigns on a regular basis based on client needs
• Manage campaign activation process and ensure deadlines are met across Investment teams, creative agencies, and clients to ensure on time launch

Qualifications

Education 

• 4-year degree or equivalent experience.  

Background/Previous Experience 

• 5-7 years of experience in various marketing technology solutions, including ad servers, rich media providers, tag management solutions, data management platforms, ad verification, etc.
• Ability to lead training and development
• Strong critical thinking and problem-solving skills
• Solid written and verbal communication skill with ability to communicate/translate complex concepts to non-technical audience
• Ability to effectively coach and develop junior colleagues
• Results oriented with strong independent and team project management and time management skills
• Experienced proficiency with Microsoft office suite, especially with Excel and PowerPoint

Additional Information

The Power of One starts with our people!  To do powerful things, we offer powerful resources.  Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Razorfish is an Equal Opportunity Employer.  Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender ide