Banquet Server (Part-Time)(Seasonal)

TPC River Highlands is a private golf course located in Cromwell, CT, just outside of Hartford. TPC River Highlands’ championship golf course hosts the PGA TOUR’s Travelers Championship, the largest professional sports event in Connecticut. Along with the world renowned golf course, TPC River Highlands opened a brand-new state of the art 40,000 square foot clubhouse in 2019, featuring three event spaces, covered patios, two full kitchens, and an outdoor event lawn, capable of hosting events from 12-person private dining to 500-person events.

Tee up your career as a part of our team with the TPC Network!

This position will ensure that all guests receive immediate attention and serve their food and beverage requests promptly and courteously.

QUALIFICATIONS

• High school diploma or equivalent education
• Basic knowledge of food and beverage service operational procedures as would normally be acquired through at least 6 months previous similar experience 

 

RESPONSIBILITIES/DUTIES

• Build a common focus and exemplify the behavior that each employee must demonstrate through our TPC Values
• Greet all arriving guests at assigned station in a pleasant manner, making them feel welcome and at ease
• Ensure that work stations are properly refilled at the beginning and end of every shift
• Advise supervisor of any member/guest complaints so they can be immediately and professionally resolved
• Participate in the continuous cleaning and up-keep of all Food and Beverage areas
• Serve only food and beverage items, as outlined by the Banquet event order
• Serve food, beverages, beer, wine and alcoholic beverages in accordance with our approved brand standards
• Perform all assigned side work duties. (Polishing, rolling, organization, etc.)
• Keep all stock prepared and ready for use
• Complete requisition forms for all supplies as needed
• Use the proper garnishes, china, glassware, and flatware for all food and beverages
• Responsible for cleanliness, sanitation and proper set-up of banquet service and storage areas
• Ensure that the Director of Food and Beverage/ Banquet Service Manager or Captain is informed of members/guests who may be intoxicated. Any member/guest who is clearly intoxicated is NOT to be served
• Handle any problem that might arise both courteously and professionally
• Set-up and break-down banquet tables, chairs, head tables, display tables, theme decorations and other equipment as requested per Banquet event order or contract 
• Ensure compliance with operating guidelines as it relates to the R.A.M. or Tips programs, as well as operating within all State and Federal Laws, Rules and regulations relating to Alcohol, Cigarette and Tobacco Division​
• Understands members and guests’ comments and complaints and forwards that information immediately to supervisor
• Operate within all guidelines, policies, standards, and constraints as established by PGA TOUR Golf Course Properties, Inc
• Special projects or other duties as assigned

Base Pay: $6.38

Food & Beverage employes are eligible to receive additional compensation in the form of tips/gratuities

Our benefits may include:

• Medical/Dental/Vision
• Health Savings Account with employer contribution
• Wellness Reward Program
• Life and Disability insurance
• 401(k) plus employer match and employer contribution
• Pet insurance
• Employee Assistance Program
• Paid Time Off and Holidays
• Complimentary employee meals
• Access to PGA TOUR golf tournaments
• Tuition Assistance
• Playing privileges and employee discounts

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

While performing the duties of this job, the employee is regularly required to stand; walk; sit; kneel; use hands to handle or feel; and talk or hear.