Strategic Operations Manager - Clinical Research

Company Description

Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers.

Job Description

Privia Health is seeking a strategic operator and manager for a growing clinical research program.  By integrating clinical research into our community-based primary and specialty care practices, we are improving access to new and innovative treatment options in a highly coordinated model.  

The Strategic Operations Manager - Clinical Research is an integral part of the national clinical research team, tasked with driving growth and operational performance improvement.  Day-to-day, this role will partner closely with program and market leadership, physician medical directors, investigators, and vendor partners to coordinate cross-functional efforts, execute on operational performance improvement, and build new capabilities.  A successful candidate will be a strategic, data-driven operator who is comfortable with ambiguity and willing to stretch into new and different tasks as the business requires.  The ideal candidate will have a clinical background or training, with preference for real-world experience in a clinical research environment.

Key Responsibilities:

• Provide analytical and project management support for the operations and growth of Privia’s national clinical research program
• Drive success with internal and external stakeholders/partners through relationship management, data-driven performance improvement, and strategic planning
• Identify opportunities to improve upon, and build infrastructure to support program operations and quality improvement
• Collaborate with national and local leadership teams to evaluate and develop new strategies to grow and diversify clinical research
• Support Quality Improvement initiatives
• Assist with development of marketing and patient engagement strategies 
• Responsible for delivery of reporting, dashboards, and insights (weekly, monthly) to customers, internal stakeholders, and leadership
• Manage communication of priorities to ensure execution of goals and milestones through regular meetings, status updates, and other written communications
• Willingness to travel to partners and customers in existing and new markets
• Expand the firm’s knowledge base in emerging areas
• Perform other duties as assigned or required

Colorado, New York, New Jersey, California and Washington Residents Only: The salary range for this role is $72,000 to $90,000 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location.

Qualifications

• Bachelor’s degree and clinical training or experience require; advanced degree preferred
• 5+ years relevant work experience; broad knowledge of healthcare, with direct experience in clinical research as a clinical research coordinator or site monitor preferred
• Excellent oral and written communication skills
• Highly organized with ability to prioritize multiple projects and urgent deliverables while providing exceptional client service
• Data-driven decision-maker; ability to lead through change
• Proficient in the use of software; G-Suite preferred
• Ensure that operations are conducted in accordance with applicable accreditation, statutory and regulatory requirements
• Must comply with HIPAA rules and regulations 

Additional Information

Technical Requirements (for remote workers only, not applicable for onsite/in office work):

In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.<