Aprio PH - Senior Operations Manager

Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 15 U.S. office locations, one in the Philippines and more than 1,500 team members that speak 35+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio.
Join Aprio's Corp Operations team and you will help clients maximize their opportunities.  Aprio, LLP is a progressive, fast-growing firm looking for a Senior Operations Manager to join their dynamic team. 
The Senior Operations Manager (SOM) plays a significant role in driving operational excellence and fostering a high-performance culture at Aprio. This role is responsible for formulating and implementing operational plans, policies, and procedures while providing inspired leadership. The SOM ensures compliance, effectiveness, profitability, and trust are maintained across the organization. Collaborating closely with Aprio's US leaders and the rest of the PH team, they work towards achieving shared objectives. 

Position Responsibilities:

• Set and achieve short and long-term goals aligned with the firm's fundamentals - The Aprio Way. 
• Act as a liaison between Aprio PH and US operations. 
• Make strategic decisions and plans to drive success. 
• Plans and provides Business Continuity Planning and Management 
• Develop, implement, and evaluate operational policies and procedures. 
• Identify opportunities for improvement and address operational challenges. 
• Strengthen management systems and processes to enhance overall performance. 
• Monitor existing key performance indicators (KPIs) and conduct quality checks. 
• Identify opportunities to develop new key performance indicators (KPIs) and assist in the creation and implementation of such. 
• Collaborate and assist in tracking, managing, and reporting operational costs. 
• Oversee staffing and workforce planning. 
• Provide recommendations for materials, technology, and tools to enhance operations. 
• Ensure timely and budget-compliant completion of tasks and objectives. 
• Ensure compliance with all applicable laws and regulations. 
• Foster a culture of high performance and integrity. 
• Collaborate and network with external organizations. 
• Improve customer/client service, efficiency, and productivity standards. 
• Identify and implement process improvement initiatives as needed. 
• Select, effectively manage and coach direct reports to support their success. 

Qualifications:

• Bachelor's degree in accounting, business administration, operations management, or a related field (CPA certification is a plus). 
• 5-10 years of proven work experience in operations management or related leadership roles. 
• Demonstrated excellent leadership, people management, communication and influencing skills at a senior level. 
• Experience in Professional Services, BPO/Shared Services, Finance, or Accounting Firms required. Accounting firm experience highly preferred. 
• Experience in Business Continuity Planning (BCP) a plus 
• Proficiency in business negotiations and conflict resolution. 
• Ability to translate business strategy into day-to-day delivery. 
• Solid understanding of accounting principles, budgeting, and general finance. 
• Demonstrated expertise in promoting inclusivity and diversity among team members. 

Perks/Benefits We Offer:- Wellness program- HMO coverage- Rewards and Recognition program- Free shuttle service (provided by CDC | for onsite employees)- Free lunch meal (For onsite employees)- On-demand learning classes- Discretionary time off and Holidays- Performance-based salary increase- Discretionary incentive compensation based on client or individual performance- Hybrid set up to selected roles/location, terms and conditions may apply- CPA & Certification Assistance and Bonus Program  What's in it for you:- Working with an industry leader: Be part of a high-growth firm that is passionate for what's next.- A great team: Work with a high-energy, passionate, caring, and ambitious team of professionals in a collaborative culture.- Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement.- Competitive compensation: You will be rewarded with competitive compensation.  EQUAL OPPORTUNITY EMPLOYERAprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability;