Residential Counselor, Transitional Housing

Overwhelmingly, people who decide they want to be a part of the Y in Central Maryland tell us they do so because it reflects their values and a conscious decision, they’ve made about how they choose to live their lives. The happiest and most fulfilled Y associates are those who are motivated to help others and who want to be a part of something larger than themselves. If this speaks to your heart, then we invite you to join our team. Be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us.

At the Y in Central Maryland, we offer a comprehensive benefits package designed to support your well-being and professional growth. Enjoy flexible schedules, competitive pay, and generous paid time off, alongside medical, dental and vision benefits, as well as dependent care FSA. We offer a generous employer contribution to the Y retirement fund, and opportunities for career advancement. Our commitment to fostering a positive work environment means you'll have access to training and development programs that align with our mission to empower individuals and strengthen communities. Join us and bring your passion to a fulfilling career where you can truly make a difference!


POSITION SUMMARY:


Under the direction of the Program Manager, the Residential Counselor is responsible for delivering excellent services which promote the ability of residents to participate in appropriate activities which contribute to the development and utilization of skills necessary for independent living and maintaining a safe environment. The focus of transitional housing services is to support homeless families as they acquire the tools needed to gain sustainable permanent housing.


ESSENTIAL FUNCTIONS:


● Support Program Manager with an initial assessment, intervention, planning, and re-evaluation of residents' needs based on behaviors


● Assist with the orientation of residents and/or volunteers. Provides guidance and assistance to by being observant and attentive to both positive and negative behavior and reporting activities to supervisor (as needed).


● Instructs, assists, and monitors residents in accordance with rehabilitation, intervention, and transitional plans


● Assists in providing a safe, supporting, home environment according to established policies and procedures


● Instruct, supervise and participate in performing household tasks with residents such as cleaning, meal preparation, household budget planning, grocery shopping, etc.


● Assist residents in the development of daily living skills by identifying and meeting social, environmental, and healthcare needs


● Plan, coordinate, and participate in residential social activities


● Transport residents to and from home, social activities, appointments, and community locations as required


● Perform crisis intervention, emergency counseling, and assistance; notify supervisor or an on-call person of clinical crisis and other emergencies in accordance with company policy


● Communicate and document activities and behaviors of residents in reports and records as assigned


● Inspect building in accordance with policies to ensure safety and home rule compliance


● Satisfactory completion of all client-related assessments, notes, and reports


● Engage in life skills interventions with residents, while maintaining appropriate boundaries


● Ensure resident safety and collaborate with coworkers to maintain an environment that is positive, respectful, clean, and supportive


● Incorporate the four character values of the YMCA: Caring, Honesty, Respect, and Responsibility and adhere to the YCM Code of Conduct


● Communicate the Y mission and objectives to the community.


● Assist in all other areas as assigned.

YMCA COMPETENCIES (Leader):


● Mission Advancement: Models and teaches the Ys values. Ensures a high level of service with a commitment to changing lives. Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising.


● Collaboration: Champions inclusion activities, strategies, and initiatives. Build relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors

communications to the appropriate audience. Provides staff with feedback, coaching, guidance, and support.


● Operational Effectiveness: Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through the engagement of the team. Effectively creates and man