Regional Operations Manager

Location Zip Code:

80501

Job Family:

Exempt Jobs, Field Management, OP - Management

We are seeking a hard-working, innovative, detail-oriented and creative team player to join our Aptive team! This is a full-time Regional Operations Manager position located in the central region (Denver, Salt Lake City, Kansas City, Des Moines, Omaha, Oklahoma City, Tulsa and St Louis). The individual we are looking for is also someone that enjoys working in a team environment, and excels working at an individual level.

What we offer:

• Annual salary plus performance bonus

• Group Health, Dental, and Vision plans

• Pet insurance, Life insurance, and EAP benefits

• 401K with employer match up to 4%

• Paid holidays and paid time off

• Upbeat and exciting company culture and much more!

Responsibilities include:

• Lead operational practices making sure that each location runs smoothly and meets projected revenues and profit estimates

• Coordinate with, report, and make recommendations to senior management in order to grow market share, improve customer experience and drive growth

• Ensure that each location delivers value and excellence to the clients

• Cultivate and grow a strong team of committed area managers that will maintain profit margins and implement a business plan

• Participate in defining and implementing best practices to improve system-wide consistency and synergy throughout our locations

• Build relationships to positively impact effective field initiatives and collaboratively with corporate functional leaders on all programs being introduced to the field

• Identify and develop future leadership within the region.

• Schedule expenditures; analyze variances in the budget; initiate corrective actions

• Assist in the recruitment, training, and evaluation of staff performance

• Work with the sales department to ensure the necessary workforce is trained and ready to meet the seasonal sales demand

• Meet regularly with Area Managers to provide critical feedback and encouragement using dashboards and other tools.

• Conduct compliance and safety audits

• Attends staff meetings, department meetings, educational workshops, industry and trade meetings, and social functions

• Must live within the Central region in Denver, Salt Lake City, Kansas City, Des Moines, Omaha, Oklahoma City, Tulsa or St Louis in a metro that is both financially impactful and central to the offices of the region.  Metro to be approved by COO and VP of Operations. 

• Travel as needed throughout the region, spending dedicated time with their Area Managers, Ops Trainers, and their teams within the learning centers.  Must spend at least 1 full day at each office at least every 6 weeks (physically present for a morning SP training meeting and in the field with Service Pros and/or Area Managers).

• Work from the local office when not traveling. Minimum of 1 day per week is to be spent by the Regional Manager in the field with Service Pros and/or Area Managers. 

• Conduct weekly meetings with all Operations Managers of the region.

• Keep an online calendar accurate and up to date including location and availability.

• Project a positive image of the organization to the employees, customers, industry, and community.

• Performs other related duties, as necessary

Qualifications:

• At least 5+ years’ experience in management and/or a bachelor's degree in business, marketing, finance, or related field.

• Experience managing a budget of $40-$50 million

• Experience managing a minimum headcount of 200

• Experience managing multi-units

Requirements:

• Strong budget development and oversight skills

• Exceptional ability to make oral presentations and provide instruction to large groups of individuals, alone and as a team member.

• Must be dynamic in presentation style for a wide variety of audiences, including executive-level decision-makers. Is highly task-oriented and effectively manage their time in a fast-paced environment

• Demonstrated ability to gain comfort and confidence in a business relationship, and to further develop relationships beyond the realm of business