Manager, Catering (54866)

Position Overview:

The Catering Manager is responsible for effectively and profitably managing premium and catering operations for all baseball and non-baseball events at Delta Dental Stadium. This position reports to the Director, Food & Beverage.

Essential Duties and Responsibilities:

• Hire, train, and manage a team of seasonal employees
• Maintain a strong presence in all hospitality areas throughout the entirety of the event
• Initiate contact with clients to obtain their food and beverage orders prior to the event and act as primary point of contact before, during, and after the event
• Collaborate with the Executive Chef and Director of F&B to create and execute an exciting premium menu
• Work closely with the Director of F&B to manage costs as it relates to labor, food and beverage, operating supplies, smallwares, etc working within established budgets
• Ensure that all equipment is in proper operational condition and is cleaned on a regular basis
• Maintain a consistent level of service; including suite or picnic setup, menu presentation, food quality, and overall event execution
• Constantly communicate with the front office for information and updates regarding attendance in hospitality areas
• Perform other related duties, tasks, and responsibilities as required; this role will support other departments as needed

Minimum Qualifications:

• Previous leadership experience in the food and beverage industry, to include large- scale catering and premium operations
• Strong commitment to delivering on an exceptional fan experience
• Customer service oriented with the ability to interact with all levels of management
• Strong working knowledge of all facets of the food and beverage industry, including but not limited to food safety, sanitation, inventory control, labor management, quality control, responsible beverage service
• Excellent written and verbal communication; ability to collaborate and influence
• Familiarity with various POS and BOH systems and the ability to troubleshoot these systems when needed
• Bachelor’s degree preferred
• Ability to work all New Hampshire Fisher Cats home games and non- baseball events