Engineering Program Manager

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

As PayPal continues to advance in today’s dynamic market, our Revolving Credit team is seeking a Program Manager with 8 years in the field and at least 4 years in Agile project management, product launch management, and change management.

This critical role will spearhead a wide array of programs aimed at launching new products and enhancing our existing suite of credit card products, including PayPal Credit and the PayPal Cashback Mastercard, all of which provide PayPal customers with rewarding and flexible ways to pay for their purchases.

Are you a highly motivated, customer-oriented problem solver? Do you create paths forward when others are stuck and adapt quickly to change? Then we want you on our team.

Job Description:

As a Program Manager, you will

• Be responsible for programs and projects to ensure the tasks and risks are properly identified and driven to completion.

• Organize and lead planning activities resulting in the creation of a release/project roadmap. Ensure all teams align with enterprise planning expectations.

• Partners closely with Product Owners, Product Development teams to execute and deliver projects aligning to product vision and project goals, objectives and timelines. Makes sure appropriate domain resources are engaged. 

• Create and manage clear Gating Criteria with business partners for Go/No-go decisions.

• Drives resolution of project-level issues leveraging scrum-of-scrums as needed. 

• Monitors health of project delivery. Tracks project-level status, risks, issues and dependencies. Proactively addresses delivery team impediments. Resolves project-level roadblocks to enable successful project execution.

The skills to succeed

• Solid experience organizing multiple teams delivering on software / product development initiatives using Agile Methodology.

• Experience developing effective, matrixed, cross-organization relationships, collaborating and communicating across business and technology stakeholders and multiple geographies.

• Good technical acumen and comfortable being the voice of the customer across the project delivery lifecycle.

• Good knowledge of project management process, software tools, templates and techniques.

• Experience with various software development methodologies including Agile Methodology (ideally Scrum).

• Successful experien