Agency Learning & Development Lead, Enablement

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

Snap Inc. is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

We’re looking for a stellar Sales Enablement lead to build and execute learning programs in support of our agency partners. 

What you'll do:

• Create and conduct workshops and eLearnings to educate agencies on the company's products, services, and best practices.

• Work cross-functionally with Snap’s Global Agency and Partnership teams to proactively identify and address agency needs and challenges.

• Maintain a curation mindset to distill a high volume of information down to the most relevant and impactful learning points, provided in a way that resonates with the Agency team and our partners 

• Leverage Learning Management Systems to effectively deploy, manage and measure sales training

• Adapt existing edu material (both in-person and eLearning) for an agency audience

• Incept and prioritize new training strategies and Sales Enablement initiatives

• Develop and facilitate “train the trainer” programming for Snap’s internal teams to deliver to our external partners

Minimum qualifications:

• 5+ years of experience in Agency Enablement, Sales Enablement, Learning & Development, Sales Operations, Product Marketing or related field

• Bachelor’s degree in a business, marketing, communications, or related field

• Experience working in the tech, media or digital advertising industry

• Experience working in agency enablement or in an enablement role at an agency

• Involvement in creating Enablement materials for a professional environment (e.g., job-aids, quick-start guides, demos, worksheets, blogs, podcasts, articles, workflows, decision trees, proficiency trackers, etc.) 

• Familiarity with installing Enablement-related accountability and measurement (e.g., pre/post surveys, knowledge checks, rubric scorecards, written or verbal certifications)

• Experience with adapting information from a variety of sources, without requiring past knowledge or background on the topic

• Experience in designing and delivering classroom (ILT), webinar (vILT), or eLearning courses

• Strong project management experience, with an ability to evaluate and re-prioritize rapidly and deliver results as part of a team and/or as an individual contributor

Preferred qualifications:

• Organized and able to manage and deliver multiple tasks efficiently, effectively and on time in a metrics based organization

• Excellent writing, editing, oral and interpersonal communication skills 

• Excellent technical writing skills, i