Advanced Sales advisor (m/f/d) VM - Full-time

Company Description

Are you passionate about fashion and providing exceptional customer service? Do you have an eye for detail and a genuine interest in sharing your knowledge with your team.  

We are currently looking for a Visual Merchandiser Back up for our new store in Mitte, Berlin, who is motivated and excited to join our growing brand with quality and customer experience at its core. 

About us  
ARKET is a modern-day market and lifestyle destination offering essential products for men, women, children and the home, as well as a New Nordic vegetarian café. The wide assortment of fashion, food, scents, beauty and functional home items is curated to simplify good choices and provide inspiration for a more beautiful everyday life.  

Working in our stores, you are one of our most valuable ambassadors, welcoming people to our world of long-lasting style and design. Do you see yourself working here? 

We offer 

• A fun work environment! At ARKET, we strive to provide a work environment that is both enjoyable and fulfilling. Our teams are diverse, equal and inclusive.  

• A work environment where culture and values play a big part in everything we do. 

• We provide training and development opportunities that foster personal growth, both nationally and internationally. 

• We offer a variety of incentives to our staff, including a generous staff discount of 25% across all H&M Group brands, as well as a staff allowance.  

• We recognize the importance of work-life balance and make every effort to accommodate the needs of our employees in this regard.  

• We constantly celebrate the success of our employees and reward your commitment. 

Job Description

Your main responsibilities include:  

• You support with ensuring that our store reflects brand standards, commerciality and support the customer experience. 

• You implement guidelines correctly and finish on time through planning and routines. 

• You act as a role model to always deliver excellent customer service. 

• You analyze KPIs with the Visual Merchandiser and Department Manager and together you implement relevant actions.  

• You evaluate, develop, and constantly share visual knowledge among sales advisors to support brand expansion and succession. 

Qualifications

We are looking for 

• You have a positive attitude and act with warmth and in a genuine way. 

• You enjoy working with a diverse team. 

• You possess the capacity to review, strategize, arrange, and prioritize your workload.  

• You demonstrate adaptability and a proactive approach as a problem solver, willingly taking initiative to seek optimal solutions. 

• You have a genuine interest in fashion and culture and you’re able to translate this into relevant creative actions. 

• You have minimum one year of customer service experience within the retail industry along with good English and local language skills. 

Additional Information

We care

ARKET was founded with the mission to simplify good choices and influence positive change in our industry. By presenting a broad collection of well-considered fashion, food, scents, beauty and home items under one roof, we want to inspire people to live a more sustainable lifestyle.

At ARKET we believe in an inclusive and diverse workplace and the great value of different perspectives. We are proud to be an equal opportunity employer.