Receivables and Collections Specialist

Overview:   UES is a privately held, rapidly growing engineering and consulting firm with nearly six decades of experience in geotechnical engineering, construction materials testing, building code compliance, threshold inspections and environmental consulting. With more than 3,800 professionals across 80+ branches in high growth markets in the U.S., UES consults on projects of all sizes for public and private clients in industries ranging from transportation and healthcare to commercial, residential, and education.
Experienced and proven, UES is considered a pioneer of the industry and stands at the forefront of emerging technology and best practices. Our work includes public and private clients, as well as public-private partnerships, and consists of projects ranging from transportation and infrastructure to aviation and aerospace. Our engineers, geologists, certified inspectors, scientists, and drillers offer an unwavering commitment to excellence, approaching each project with the knowledge that precision, professionalism, and creative solutions are what drive success and cultivate enduring client relationships. As UES continues to grow, it’s critical that we have a defined set of values that guide us like a north star. These values need to demonstrate who we are as a company and what we believe. STRIVE stands for Safety, Teamwork, Responsiveness, Integrity, Value, and Excellence. 
UES has an opening for Receivables and Collections Specialist in their Escondido, CA branch, This individual will provide support to multiple branches in the Western Region, in the areas of Accounts Receivable and Collections.
UES is a nationwide leader in Engineering and Earth Sciences and Sustainability, including testing and inspection, Building Code Compliance, Geospatial Technology and Environmental Solutions.
*Salary - $65k-75k annually 

Job Responsibilities

• Consistently work to track and obtain outstanding company revenues.
• Follow-up on invoices submitted to ensure prompt and timely payment and escalates issues, as necessary.
• Make calls to troubleshoot payment discrepancies and establish resolution.
• Document in detail phone calls, phone numbers, person spoken to, and call information on a consistent basis.
• Identify overpayments and/or duplicate payments; and investigate/resolve accordingly.
• Research missing invoices/payments.
• Process refund requests, in accordance with policies and procedures.
• Send past due or breach of contract notices for ensuring payments are made in a timely manner.
• Improve process and procedures currently utilized to improve DSOs.
• Review and organize monthly draft billing data, and in close coordination with project managers, prepare client-ready invoices on a monthly bill-cycle schedule, using Deltek/Vision (ERP system)
• Coordinate and delegate to other administrative support staff for the timely preparation of billing supporting data and final invoice support documents
• Professionally interface with clients’ A/P and project management staff as necessary to rectify invoice issues and facilitate prompt client payments
• Accurately enter company billing data into clients’ automated vendor bill payment systems
• Maritain user-friendly electronic files of all client invoices and supporting documentation
• Contact clients to identify billing-related problems that are causing non-payment of invoices

Required Qualifications:

• High school education/GED
• Valid Driver's License with an acceptable driving record
• Strong verbal and written communication skills, detail-oriented with excellent organizational skills
• Excellent customer verbal and written customer service skill
• At least 5 years of previous experience in accounts receivable or collections
• Previous experience in the construction industry is preferred but not required
• Ability to effectively communicate information to and work with all levels of the organization
• Commitment to accuracy and eagerness for resolving errors and problems
• Excellent attention to detail and time management skills
• Strong analytical and investigation skills, with the ability to resolve invoice discrepancies in a timely manner
• Excellent problem-solving skills and experience working independently
• Ability to multi-task, plan, organize and prioritize day-to-day operations
• Must have excellent interpersonal skills; able to communicate in a helpful and informative manner in person and on the telephone, and work in a team-oriented environment
• Ability to follow and retain instructions and learn new tasks quickly
• Strong proficiency of MS Office products, including Word, Excel, as well as be computer savvy and resourceful 

Preferred Qualifications:

• Previous experience