HR Business Partner

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

Klaviyo is looking for an HR Business Partner to join our People team! You will be a pivotal part of our HRBP team, aligning HR strategies with business goals to drive success. You will be a trusted advisor, advocate, and strategic partner to our internal teams, working with people leaders to foster a positive and inclusive work culture. If you are naturally curious, biased for action, and thrive in a dynamic environment, we encourage you to apply!

How You’ll Make a Difference:

• Collaborate with assigned people leaders to identify and address organizational needs related to performance development, employee engagement and retention, and diversity and inclusion.
• Forge cross-functional relationships and feedback loops with the People team Centers of Excellence, such as Talent Acquisition, Learning & Talent Development, Equity, Diversity & Inclusion, Total Rewards, and People Ops and Compliance to deploy programs and initiatives such as leader and compliance training, bi-annual reviews, engagement surveys, annual compensation planning, etc. 
• Serve as a liaison between the business and critical cross-functional teams, such as FP&A, Operations & Compensation, on headcount, budget, variable compensation, attainment, etc. 
• Coach and mentor people leaders on HR best practices, conflict resolution, and development - specifically supporting front-line leaders with rigorous performance and promotion processes. 
• Provide counsel and guidance on employee relations (ER) situations, partnering with the senior HRBPs, ER/Investigations Lead, and/or Employment Counsel as needed.
• Advocate for the needs and development of our Klaviyos, providing guidance and ensuring a positive employee experience throughout the entire employee lifecycle.
• Play a key role in the recruitment and onboarding processes of people leaders, ensuring a seamless and meaningful experience for new hires/people leader promotions. 
• Analyze People metrics to drive data-driven decisions and proactively address HR-related challenges. 
• Act as a steward for Klaviyo’s organizational values by leading initiatives and operating in a manner to foster a culture of transparency, empathy, and innovation. 
• Perform other related duties as necessary and assigned. 

Requirements:

• 2-3 years of HR Generalist or HRBP experience, with a focus on supporting R&D or go-to-market teams understanding the complexities of variable compensation and quota-driven roles
• Strong foundation of HR core principles, US employment laws, and best practices with a growth mindset
• Experience in working with a diverse group of stakeholders and managing complex relationships - knowing when and how to vary your approach based on role-level expectations, level of experience, personality type, etc.
• An appetite for ingraining yourself within the business both proactively and regularly to be informed and provide insight
• Ability to easily gain and build trust by operating with the utmost integrity and from a place of understanding
• Proven ability to challenge norms, think innovatively, and adapt quickly to change
• Ability to work independently, take initiative, and drive results via impeccable organizational and accountability skills
• Experience using data for narrative building in order to influence decision making 
• Demonstrated passion for strong cross-functional collaboration to build and solve holistically and at-scale

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The pay range for this role is listed below. Sales roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a