Supplier Quality Engineer

 Maximize your potential. Minimize your footprint.

Nortek Data Center Cooling is a Madison Industries company.  Madison Industries is one of the largest and most successful privately held companies in the world and has a robust portfolio of indoor air quality solutions. Madison builds entrepreneurially driven, branded market leaders that are committed to making the world safer, healthier and more productive by creating innovative solutions that deliver outstanding customer value.

At Nortek Data Center Cooling, we’re shaping the future by Creating a Better Tomorrow Every Day!  We are a premier HVAC company offering energy efficient and sustainable products and solutions that exceed customer expectations through our employees’ commitment to quality, customer experience and operational excellence.

Nortek Data Center Cooling. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

Nortek Air Management and its divisions offer a comprehensive compensation and benefits package. Our benefits package includes Health, Dental, Vision, Life, STD, LTD, FSA, HAS and 401(k) Plan with company contributions. To apply, please visit our career site at www.nortekair.com/careers.

Job Summary

The Supplier Quality Engineer (SQE) plays a critical role in ensuring the quality of materials, components, and services provided by suppliers to meet manufacturing and customer standards. This position involves collaborating with internal teams and suppliers to develop, implement, and improve processes for managing supplier performance, addressing non-conformance issues, and ensuring timely corrective actions. Additionally, the SQE will coordinate component storage, maintenance protocols and warranty compliance, while working with service teams to enhance design quality and reliability through field data insights.

Key Responsibilities

Supplier Quality Management

• Act as the primary liaison between the manufacturing facility, supply chain team and suppliers regarding quality issues.
• Establish and maintain supplier quality performance metrics to drive continuous improvement.
• Conduct supplier audits to evaluate and ensure compliance with quality standards and requirements.

Non-Conformance and Corrective Action

• Develop and implement processes to manage supplier-related non-conformance issues, including root cause analysis and resolution.
• Issue Supplier Corrective Action Requests (SCARs) and work with suppliers to ensure timely and effective closure.
• Collaborate with internal teams to assess the impact of non-conforming materials and develop containment plans.

Component Storage, Maintenance, and Warranty

• Define and monitor supplier requirements for proper storage and handling of components to prevent quality degradation.
• Ensure suppliers adhere to maintenance standards for long-term component reliability.
• Oversee supplier warranty compliance, ensuring timely resolution of warranty claims.
• Track warranty and maintenance data to identify recurring issues and initiate improvement initiatives.

Collaboration with Service Teams

• Partner with service and commissioning teams to coordinate supplier support for field installations, commissioning activities, and resolution of field failures.
• Analyze field failure data to identify supplier-related quality trends and implement corrective actions.
• Facilitate knowledge sharing between service teams and suppliers to address real-world performance challenges.

Design Improvement

• Utilize insights from non-con