Medical Scientific Operations Lead (Medical and Scientific Affairs)

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

Medical Scientific Operations Lead (Medical and Scientific Affairs)

We are Roche. We’re focused on innovation. That’s what we do and who we are.

We are the largest healthcare investor in research and development worldwide. Because we know that when it comes to healthcare, there are always new life-changing breakthroughs we can make just over the horizon. With our network of innovation engines, we foster an environment where modern technology can flourish, shaping the healthcare systems of the future. We choose to operate in areas where we know we can have the most impact, bringing together diverse perspectives to challenge the status quo and advance science.

The Opportunity:

The Medical Scientific Operations Lead is a people leader and a member of the Strategy, Operations, and Excellence team in the Medical and Scientific Affairs (MSA) division. They play a key enabling role and will work closely with diverse stakeholders across MSA and the broader RDC organization to support the delivery of medical tactics with efficiency and excellence. 

They provide the structure and support to the MSA division by leading a team of Medical Scientific Associates accountable for: 

• the harmonization, optimization, and training of systems, processes and tools

• enabling the execution of strategic medical plans efficiently and compliantly

• development of medical and scientific content and operational/logistics support for medical tactics including but not limited to advisory boards, education, contracting, internal/external communications
   

They are committed to delivering an exceptional customer experience and embed this mindset in their team and understand the importance of operational excellence to enable this outcome. They are a skilled people developer and passionate about bringing in and developing new talent within the organization and division.

Key Roles & Responsibilities:

​Personnel Management

• Ensure team members have the relevant medical or scientific background, knowledge/expertise and all relevant training for their roles 

• Recruit, hire, train and provide continuous coaching and feedback necessary to develop a high-performance team which may include people in multiple locations 

• Creation of an inspiring team environment with an agile, open and inclusive culture

• Plays a leadership role in contributing towards a positive department culture and capability building of MSA colleagues 

• Proactively seeks opportunity to provide feedback and guidance on career & capability development

Provides vision and strategic direction to the operations team

Oversees the development, execution and continuous improvement of infrastructure and processes to support and expedite all (non-study management) MSA operations including but not limited to: 

• Internal MSA - document and contract routing, department training, financial tracking/reconciliation, material review and approvals, report generation, onboarding of new employees to key processes, systems, and tools

• External Customer - contracts, HCP logistics and travel, reagent delivery, sponsorship/grant processing
   

Provides guidance to Medical Scientific Associates for the development and creation of relevant, evidence-based and balanced medical and scientific content for medical tactics including, but not limited to, educational programs, advisory boards, other communications
 

Serves as department champion/point of contact for major RDC operational or system initiatives (e.g. CoreMap, Salesforce, data privacy, internal/external website) 

Who You Are:

• Bachelors degree in life sciences with 7+ years experience (medical affairs or operations)

• OR Masters degree in science with 5+ years experience (medical affairs or operations)

• OR Doctorate level degree in science with 2+ years experience (medical affairs or operations);

• 2+ years proven track record of successful people leadership and development

Additional preferred qualifications:

• Candidate with diverse medical affairs experience is preferred (i.e strategy, field and/or operations)

• Strong understanding and diverse experience with medical strategic planning and tactical execution is r