Manager, Events and Operations

Company Description

Company Description

Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We’re combining prestigious events like Cannes Lions, Black Hat, Money20/20, GDC, and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights.

Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals.

Job Description

As a Manager, Events and Operations, you support the Effie Awards team in the event planning and execution of our awards programs. Reporting to the Director, Awards, you'll manage multiple in-person and virtual events annually, working across all aspects of event operations in both supporting and leading capacities. You'll also contribute to strategic projects including venue selection, supplier procurement, and process improvement. In this role, you will manage all event related aspects of the awards program. The ideal candidate will have excellent project management skills, detail-oriented with excellent organizational skills, strong customer service skills, and a creative thinker who generates and implements new ideas.

Key Responsibilities:

Event Management:

• Own and execute all logistical aspects of Effie Awards events, including live/virtual judging sessions, the annual US gala, and special meetings.
• Serve as the operational point of contact for event partners, ensuring seamless event execution while maintaining strict attention to detail.
• Function as an SME in Effie’s event management software, setting up events for multiple Effie programs following established protocols, overseeing the registration process from event creation and data collection through to follow up communications. 
• Oversee the technical aspects of events, including tech checks, presenter rehearsals, and ensuring proper setup for all virtual components.
• Prepare and manage day-of event materials, including jury lists, and other printed materials.
• Deliver accurate budgeting and forecasting for event costs
• Conduct post-event debriefs to drive continuous improvement

Program Management:

• Maintain and update yearly lists of judges and partners, incorporating Effie recommendations to ensure diversity and robust participation.
• Foster ongoing relationships with entrants, judges and partners ensuring clear communication and continued engagement throughout the year.
• Utilize HubSpot to streamline communication with judges and entrants, ensuring timely responses to all inquiries and providing accurate instructions.
• Research, analyze, and assist in the development of program improvements, ensuring continuous growth and efficiency.

Qualifications

• Proven track record managing B2B or B2C events with a history of successful collaboration with product, marketing, sales, and finance teams
• Strong project management skills with internal and external stakeholders
• Exceptional organizational skills with strong attention to detail.
• Experience developing and implementing new ideas and processes
• Demonstrated ability in cost management and budgeting across multiple events
• Experience working on US based events
• 7+ years of professional experience in the event industry.
• Proven track record of successful event execution.
• Experience with event management software; Cvent knowledge is a plus.
• Bachelor’s degree in Marketing, Communications, or related field
• Travel Requirements: This role requires travel up to 15% of time, including domestic and occasional international travel.
• Proficient in Microsoft Office Suite with a strong working knowledge of Excel, including managing detailed data and collaborating with team members on shared documents; advanced formulas not required.
• Ability to thrive in fast-paced environments and manage multiple priorities simultaneously.
• Strong communication and relationship-building skills.
• Self-starter who can work independently while collaborating effectively with cross-functional teams.
• Creative problem-solver who can balance innovative thinking with practical execution.
• Project management skills
• Strong customer service skills
• Creative thinker who generates and implements new ideas.

Additional Information

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