Director, Inspire Value

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

Inspire Value brings creative customer engagement experiences through our Now Value methodology by designing and leading strategic, consultative interactions to build consensus and alignment on how core capabilities of the ServiceNow platform can support CXO business transformation objectives. Through years of practical experience, and fundamental knowledge of business and technology trends the Inspire Value Director builds and develops a team of trusted executive advisors that partner with customers, System Integrators and internally across ServiceNow. This Director role is responsible for ensuring high-quality engagement across ServiceNow’s most strategic accounts with Inspire Value supporting the confluence of our Integrated Go-To-Market efforts making executive gravitas and attention to detail of utmost importance for a potential candidate.

 

What you get to do in this role:

• Lead an excellent strategy and value consulting team
• Coach and enable consultants to construct high-quality customer deliverables including the development of end-to-end content for compelling solutions and the business benefits of our solution for customers
• Mentor and provide professional development guidance to your team, ensuring engagement and opportunities to achieve professional excellence.
• Guide the team against measurable set goals.
• Foster an environment of learning. You will lead the team and all partners across ServiceNow on selling and value management, including discovery, value analysis, creation and revision, messaging, industry benchmarking, and executive presentation.
• Foster a community of collaboration and knowledge sharing. You will work with internal departments such as sales, marketing, product, and services to lead the delivery of messaging, direction, and publications.
• Use data, expertise, and personal interactions to provide feedback and suggestions. You will identify trends spanning our customers' needs to develop new services, methods and tools.
• Provide expertise and work with internal ServiceNow departments
• Facilitate executive workshops, and represent ServiceNow at executive forums
• Identify and lead the creation of best practices, white papers, workshops, etc.

Qualifications

To be successful in this role you have:

• 12+ years of experience in management consulting and financial/investment analysis
• Experience inspiring and motivating teams with hands-on expertise, coaching skills, and help solve challenging problems
• Ability to balance requirements, create agreement, and pivot to respond to needs
• Integrity and passion for us and the customer
• Exemplary analytical and financial experience
• Skills to build relationships within teams, peers, clients, and senior leadership
• Ability to quickly learn new solutions/functional/industry domains
• Experience with enterprise cloud solutions
• Ability to travel up to 40-60% of the time

FD21

For positions in New York City, we offer a base pay of $190,725 - $314,775, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competi